Retail Sales Executive-Automotive

Careers International; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading automotive sales company in Dubai is seeking a Sales Representative. You will actively promote and sell vehicles, conduct and manage customer interactions, and achieve sales targets. The ideal candidate has at least 2 years of automotive sales experience, a valid UAE driving license, and strong communication skills. A professional appearance and a proactive approach are essential for this role.

Qualifications

• Minimum 2 years of automotive sales experience, excluding Toyota and Nissan.
• Must hold a valid UAE driving license.
• Proficiency in English required; Arabic is a plus.

Responsibilities

• Promote and sell vehicles to customers.
• Conduct professional vehicle presentations and test drives.
• Build and maintain customer relationships.

Skills

Excellent communication and interpersonal skills

Strong negotiation and closing abilities

Customer-oriented

Goal-driven

Proactive sales approach

Ability to work under pressure

Education

Bachelor's degree in Business Administration, Marketing or related field

Job description

Sales & Customer Engagement:

• Actively promote and sell Great Wall Motors vehicles to walk-in customers and prospective leads.
• Conduct professional vehicle presentations and test drives to highlight product features and benefits.
• Understand customer requirements and recommend appropriate vehicle models, financing options and accessories.
• Achieve monthly and quarterly sales targets as set by the management.
• Manage the entire sales process from initial contact to deal closure and post-sale follow-up.

Customer Relationship Management:

• Build and maintain strong long-term relationships with both new and existing customers.
• Ensure a high level of customer satisfaction through consistent communication and service excellence.
• Handle customer inquiries and resolve concerns promptly and professionally.

Documentation & Process Compliance:

• Ensure accuracy and completeness of all sales documentation including sales agreements, loan/finance applications and delivery paperwork.
• Coordinate with the finance and insurance teams to facilitate smooth transaction processing.
• Maintain up-to-date records in the CRM system for all customer interactions and sales activities.

Market & Product Knowledge:

• Stay updated with the latest product features, pricing and promotional campaigns of GWM and competitors.
• Understand automotive market trends and customer preferences to better position GWM products.
• Provide feedback to management on customer needs, market trends and competitor activities.

Requirements

• Education: Bachelors degree in Business Administration Marketing or a related field (preferred).
• Experience: Minimum 2 years of automotive sales experience (excluding Toyota and Nissan).
  • Candidates from luxury or premium retail backgrounds may also be considered if non-automotive.
• Driving License: Must hold a valid UAE driving license.
• Language: Proficiency in English is required; Arabic speaking is an added advantage.
• Knowledge: Strong understanding of the automotive industry, vehicle financing options and customer service best practices.

Key Skills & Competencies:

• Excellent communication and interpersonal skills.
• Strong negotiation and closing abilities.
• Customer-oriented with a passion for delivering exceptional service.
• Goal-driven and self-motivated with a proactive sales approach.
• Professional appearance and conduct.
• Ability to work under pressure and meet deadlines.