Customer Service Manager jobs in United States

F&B Supervisor

Passionate about guest interaction food and beverage. As a Supervisor, you will lead your team to create unforgettable Food & Beverage experiences for our guests.

What you will be doing:

1. You will take care of resource planning, manage your team, and support your team's development.
2. Assist in leading, mentoring, and training the Inroom Dining team.
3. Supervise and delegate duties; ensure brand standards are maintained.
4. Regularly review house counts, forecast, and VIP list, and communicate daily between all outlets.
5. Liaise with the kitchen to ensure the highest standard of food quality and visual appeal.
6. Focus on guest feedback and always seek to improve guest satisfaction scores.

Qualifications :

Your experience and skills include:

1. Minimum of 2 years experience in a similar role.
2. Degree in hospitality management / food & beverage.
3. Well-versed with Restaurant Service/Inroom Dining Operations.
4. Service-focused personality is essential, along with a passion for everything food and beverage.
5. Strong interpersonal and problem-solving abilities, with the ability to lead by example.

Additional Information :

Why work for Accor
We are far more than a worldwide leader. We welcome you as you are, and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life. During your journey with us, you can continue to explore Accor's limitless possibilities.
By joining Accor, every chapter of your story is yours to write, and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor; visit what you love, care for the world, and dare to challenge the status quo! #BELIMITLESS

Remote Work : No

Employment Type : Fulltime