Bilingual UAE Real Estate Customer Advisor

Concentrix; Dubai; On-site; AED 60,000 - 80,000; Full time

Job summary

A leading customer service company in Dubai is seeking a Customer Service Advisor with at least one year of call center experience. The ideal candidate will be bilingual in English and Arabic, with strong communication skills and the ability to provide high-quality customer service. Responsibilities include handling inbound calls, identifying sales opportunities, and maintaining a cheerful disposition while assisting customers.

Qualifications

• Min. 1 year call center / customer service experience, preferably within real estate sector.
• Fluent in English and Arabic.
• Competent in PC use, especially MS Excel.
• Pleasant telephone etiquette and enjoys speaking over the phone.

Responsibilities

• Receive in-bound calls from customers and address inquiries efficiently.
• Provide high-quality customer service and identify selling opportunities.
• Participate in outbound calling programs as required.

Skills

Bilingual English and Arabic

Good communication skills

Interpersonal skills

MS Excel competency

Cheerful personality

Empathy

Patient demeanor

Telephone etiquette

Education

Graduate preferred

Job description

A leading customer service company in Dubai is seeking a Customer Service Advisor with at least one year of call center experience. The ideal candidate will be bilingual in English and Arabic, with strong communication skills and the ability to provide high-quality customer service. Responsibilities include handling inbound calls, identifying sales opportunities, and maintaining a cheerful disposition while assisting customers.