Bilingual Customer Service Advisor - English/Russian

Minacs; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading customer service provider in Dubai is seeking a Customer Service Advisor (Bilingual - English/Russian). The role involves handling inbound customer calls, providing solutions, and participating in outbound programs. The ideal candidate has at least 1 year of customer service experience and is proficient in MS Excel. This full-time position offers a dynamic work environment with a focus on quality interaction and support.

Qualifications

• Min. 1 year call center/customer service experience.
• Fluent English (B2 Level+) and Russian speaker.
• Good interpersonal skills.
• Competent in PC use.

Responsibilities

• Receive inbound calls from customers.
• Provide high-quality answers to enquiries.
• Identify customer problems and solutions.
• Participate in outbound calling programs.

Skills

Bilingual English/Russian

Good communication skills

MS Excel proficiency

Customer service experience

Education

Graduate preferred

Job description

A leading customer service provider in Dubai is seeking a Customer Service Advisor (Bilingual - English/Russian). The role involves handling inbound customer calls, providing solutions, and participating in outbound programs. The ideal candidate has at least 1 year of customer service experience and is proficient in MS Excel. This full-time position offers a dynamic work environment with a focus on quality interaction and support.