Customer Service Manager jobs in United Arab Emirates

The Sales Accounts Manager plays a pivotal role in driving sales growth and maintaining strong relationships with key clients in the dynamic business support services sector. This position requires a strategic thinker with excellent communication skills who can navigate complex sales processes and deliver tailored solutions to meet client needs. The ideal candidate will be responsible for managing a portfolio of accounts, identifying new business opportunities, and ensuring customer satisfaction. This role not only demands a keen understanding of market trends but also the ability to collaborate with cross-functional teams to achieve sales targets.

1. Manage and nurture relationships with existing clients to ensure their ongoing satisfaction and loyalty.
2. Identify and pursue new business opportunities to expand the client base and increase revenue.
3. Develop and implement strategic sales plans to achieve company objectives and targets.
4. Conduct market research to stay informed about industry trends and competitor activities.
5. Prepare and deliver compelling sales presentations and proposals to potential clients.
6. Collaborate with marketing and product development teams to align offerings with client needs.
7. Monitor sales performance metrics and provide regular reports to management.
8. Negotiate contracts and agreements with clients to secure profitable deals.
9. Resolve any client issues or concerns promptly to maintain strong relationships.
10. Participate in industry events and networking opportunities to promote the company and its services.

1. Proven experience in event rentals sales account management or a similar role.
2. Strong interpersonal and communication skills to build rapport with clients.
3. Ability to analyze data and market trends to inform sales strategies.
4. Self-motivated with a results-oriented approach to achieving targets.
5. Excellent negotiation and presentation skills.
6. Ability to work collaboratively within a team environment.
7. Familiarity with CRM software and sales tracking tools.
8. Strong problem-solving skills to address client needs effectively.
9. Willingness to travel as required for client meetings and events.
10. Fluency in English; knowledge of additional languages is a plus.

• Proficient in sales techniques and account management strategies.
• Strong analytical skills to assess market conditions and client needs.
• Excellent verbal and written communication skills.
• Ability to build and maintain strong client relationships.
• Familiarity with CRM systems and sales analytics tools.
• Strong organizational and time management skills.
• Ability to work under pressure and meet tight deadlines.
• Negotiation and conflict resolution skills.