Collection Specialist jobs in United Arab Emirates
Collection Officer (Outsource Role)
ADIB Group
Credit Collection Officer (Emirati)
Mövenpick Hotels & Resorts
Credit Controller - Collections Specialist
Job summary
A leading company in Dubai seeks a diligent Credit Controller / Collections Specialist to manage receivables, ensuring timely payments and minimizing bad debt. This role involves monitoring accounts, negotiating disputes, and collaborating with sales teams to maintain smooth financial workflows. Strong communication and organizational skills are essential.
Benefits
Qualifications
- Proven experience in credit control, collections or accounts receivable.
- Strong understanding of accounting principles and financial regulations.
- Ability to manage multiple accounts and prioritize tasks effectively.
Responsibilities
- Monitor customer accounts for overdue balances and initiate collection activities.
- Negotiate payment plans and resolve disputes in a professional manner.
- Prepare monthly statements and aging reports.
Skills
Education
Tools
We are seeking a diligent and detail-oriented Credit Controller / Collections Specialist to manage and oversee the company s receivables. The role involves ensuring timely payments from clients minimizing bad debt exposure and maintaining healthy cash flow. This position plays a critical part in the financial stability of the business and requires strong communication and negotiation skills.
Monitor customer accounts to identify overdue balances and initiate collection activities.
Contact clients via phone email and written correspondence to follow up on outstanding invoices.
Negotiate payment plans and resolve disputes in a professional and customer-focused manner.
Reconcile accounts and allocate incoming payments accurately in the accounting system.
Maintain accurate records of all communications and transactions related to collections.
Collaborate with the sales and customer service teams to address billing issues or disputes.
Assess the creditworthiness of new and existing customers and set appropriate credit limits.
Prepare and issue monthly statements and aging reports.
Escalate high-risk accounts or legal matters as needed.
Assist in month-end closing activities related to receivables and cash flow forecasting.
RequirementsRequired Qualifications & Skills:
Proven experience in credit control collections or accounts receivable.
Strong understanding of accounting principles and financial regulations.
Excellent communication negotiation and interpersonal skills.
High level of accuracy and attention to detail.
Ability to manage multiple accounts and prioritize tasks effectively.
Proficiency in Microsoft Excel and accounting/ERP software (e.g. ZOHO Books SAP Oracle QuickBooks or NetSuite).
Degree or diploma in Finance Accounting or a related field.
Familiarity with legal collection processes and credit risk assessment.
Arabic speaking is a plus
BenefitsWhat We Offer:
All benefits mandated as per the UAE Labor Law
Health and wellness benefits
Opportunities for growth and development
A supportive and collaborative work environment
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.
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