Customer Service Manager jobs in United Arab Emirates

Stewarding Supervisor

We are not just a collection of hotels but instead a talented community. A family with a shared passion and commitment to unapologetically love and breathe who we are every day. An eclectic grouping who really care about each other and our guests; where belonging transcends all else. We do this with a backdrop of extraordinary hotels steeped in history, glamour and stories which provide the perfect stage for our people and our Legends to live our vision. Treasured by Guests, Cherished by Employees, Celebrated Worldwide. Diversity and Inclusion at Dorchester Collection are core beliefs of our We Care philosophy. We strive to build a culture where inclusivity is part of our DNA reflected by our core values of Passion, Personality, Respect, Working Together and Creativity. When you join us as a Stewarding Supervisor you start a unique opportunity to become celebrated as the very best in your field. You’ll learn not only from your fellow Legends but also through our award-winning learning academy so that you can achieve the highest standards of craft, service and leadership and become a legend in your own story.

• Competitive Salary Package
• World‑class Development Opportunities
• Complimentary stays with breakfast included in our sister Dorchester Collection hotels. Stay up to twice a year at each hotel!
• 50% off at bars and restaurants within all of our sister Dorchester Collection hotels
• Meals on Duty
• Private Medical Insurance
• Life Insurance
• Annual Flight Allowance
• Company Accommodation
• Company provided transportation to and from work
• Uniform provided by the Company with complimentary laundry
• Service Charge

• You will be responsible for supervising and coordinating all cleaning activities in kitchens and food preparation areas to the highest standards to ensure our guests receive nothing but the best experience.
• You’ll also train and monitor stewards in the correct usage of chemicals and handling techniques.
• Our values of Passion, Personality, Respect, Working Together and Creativity guide us each and every day. As Stewarding Supervisor you have the opportunity to bring these to life and continue to create our legacy.
• You’ll liaise with chefs on maintaining all areas of the kitchens such as machinery, kitchen equipment, floors and fridges.
• You will monitor and record breakages, par stocks, re‑ordering and distribution of all attic stock.

• You’ll bring your unique personality and passion to the role and the team.
• You’ll have strong leadership and organizational skills, ability to control costs, excellent attention to detail.
• You’ll have a collaborative approach to working alongside the Chief Steward setting the standards of excellent hygiene and safety within the hotel.
• Communication is what keeps our departments running perfectly. You have great communication skills with a strong customer service ethic.
• English is the primary language used in our hotel. You can comfortably communicate in this language.

United Arab Emirates
Dubai

Manager