Guest Sales & Loyalty Manager

Marriott Hotels Resorts; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading hospitality provider located in Dubai seeks a Manager to enhance guest experiences and handle service requests. The ideal candidate will have at least 2 years of related experience and a high school diploma. Responsibilities include resolving guest issues, promoting brand loyalty, and supporting team collaboration. This position offers a dynamic work environment and opportunities for personal growth.

Qualifications

• At least 2 years of related work experience.
• No supervisory experience required.

Responsibilities

• Resolve guest calls, requests, and problems.
• Maximize revenue while maintaining guest loyalty.
• Assist management in training and motivating employees.
• Monitor adherence to quality expectations.

Skills

Sales techniques

Guest service

Clear communication

Team collaboration

Education

High school diploma or G.E.D. equivalent

Job description

A leading hospitality provider located in Dubai seeks a Manager to enhance guest experiences and handle service requests. The ideal candidate will have at least 2 years of related experience and a high school diploma. Responsibilities include resolving guest issues, promoting brand loyalty, and supporting team collaboration. This position offers a dynamic work environment and opportunities for personal growth.