Customer Service jobs in United Arab Emirates

We have an amazing opportunity for a qualified P&I Insurance Claims Specialist for our client who are a leading multinational conglomerate. The role will be based in Dubai UAE and the successful candidate will be responsible for managing endtoend Insurance claims process and identifying risks & implementing mitigation strategies for loss prevention.

• Receive review and assess insurance claims related to P&I coverage.
• Investigate the circumstances surrounding the claim to determine coverage eligibility.
• Collaborate with various stakeholders including insured parties, legal teams and surveyors to effectively manage the claims process.

• Compile and organize documentation related to claims ensuring accuracy and completeness.
• Maintain detailed records of claims correspondence and investigations.

• Communicate with insured parties, brokers and other relevant parties to gather information and provide updates on the status of claims.
• Negotiate settlements and collaborate with legal experts when necessary.

• Conduct risk assessments to evaluate potential liabilities and exposures.
• Provide recommendations for risk mitigation and loss prevention measures.

• Stay updated on maritime laws regulations and insurance industry trends.
• Ensure compliance with relevant legal and regulatory requirements.

• Provide excellent customer service to insured parties addressing inquiries and concerns.
• Educate clients on coverage details and claims processes.

• Bachelors degree In Marine Insurance preferably.
• Minimum 10 years of experience in marine insurance.
• Previous experience in marine insurance P&I insurance and claims management.
• Excellent analytical and problem-solving skills.

Unclear Seniority