Receptionist

Nathan HR Human Resources; Sharjah; On-site; AED 60,000 - 120,000; Full time

Job summary

A hospitality management firm in Sharjah is seeking an experienced Receptionist to manage front desk operations and provide exceptional customer service. The ideal candidate will have 2-3 years in hospitality or customer support, be fluent in English, and have a professional appearance. Responsibilities include greeting guests, coordinating reservations, and supporting administrative tasks. The position offers a competitive salary of AED 6,000 and various benefits including medical insurance and annual air tickets.

Benefits

Annual air ticket

Basic medical insurance

26 days off per year

Qualifications

• Minimum 2-3 years of hospitality, customer service, or front desk experience.
• Fluency in English is mandatory with Arabic fluency preferred.
• Presentable and professional appearance suitable for a luxury environment.

Responsibilities

• Greet and welcome residents and guests with professionalism.
• Manage front desk operations including phone calls and inquiries.
• Coordinate reservations for clubhouse facilities and activities.

Skills

Hospitality experience

Customer service skills

Fluency in English

MS Office proficiency

Interpersonal skills

Job description

Job Title: Receptionist

Location: Sharjah

Work Timings: 6 Days. Mon-Sat, 9am-6pm

We will give preference those immediately available.

Responsibilities

• Greet and welcome residents and guests with professionalism and warmth.
• Manage front desk operations including phone calls, emails, and visitor inquiries.
• Handle Classes registrations and renewals, including processing payments.
• Coordinate reservations for clubhouse facilities, events, and activities.
• Maintain records and reports related to sales, bookings, and footfall.
• Assist with administrative tasks such as filing, scheduling, and correspondence.
• Promote clubhouse services and upsell classes packages or events when appropriate.
• Always ensure cleanliness and orderliness of the reception area.

Qualifications & Skills

• Minimum 2-3 years of hospitality, customer service, or front desk experience, preferably in a 5-star hotel, resort, or club.
• Fluency in English is mandatory. Arabic Fluency is preferred.
• Similar experience in clubhouse or sports facility reception is preferred.
• Strong interpersonal and customer service skills with a member-first attitude.
• Proficiency in MS Office and reservation systems.
• Presentable and professional appearance with a high standard of grooming suitable for a luxury environment.
• Average background knowledge of sports facilities and activities such as swimming, gym, martial arts, and outdoor court games (to guide and answer basic queries).
• Flexibility with working hours, including weekends and evenings.
• Willingness to relocate to Sharjah.
• Ready to join immediately

Compensation & Benefits

• AED 6,000 total package (inclusive).
• Annual air ticket provided.
• Basic medical insurance.
• 6 working days per week.
• 26 working days off per year