Parent Engagement & Enrolment Specialist

GEMS WINCHESTER SCHOOL - DUBAI; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading educational institution in Dubai is seeking a Parent Relation Executive to enhance parent engagement and achieve enrolment targets. This role involves managing communication channels, organizing events, and providing high-quality customer service to parents. Candidates should have a degree, at least two years in customer service, and strong relationship management skills. This position plays a crucial role in supporting the school culture and parent involvement.

Qualifications

• Minimum two years in a customer service focused role.
• Proven success with meeting sales targets.
• Able to build and influence professional relationships.

Responsibilities

• Co-ordinate and lead school tours for prospective parents.
• Manage Front of House/Reception ensuring quality customer service.
• Organize parent/community events to engage parents.

Skills

Customer service focus

Sales target achievement

Relationship management

Effective communication

Interpersonal skills

Education

College Degree (BA, B.Com or BSc)

Tools

Microsoft Office

Job description

A leading educational institution in Dubai is seeking a Parent Relation Executive to enhance parent engagement and achieve enrolment targets. This role involves managing communication channels, organizing events, and providing high-quality customer service to parents. Candidates should have a degree, at least two years in customer service, and strong relationship management skills. This position plays a crucial role in supporting the school culture and parent involvement.