Customer Relationship Manager-Jobs in Vereinigte Arabische Emirate

At SAP we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences values flexibility and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative caring team environment with a strong focus on learning and development recognition for your individual contributions and a variety of benefit options for you to choosefrom.

The Senior Account Executive (SAE) role empowers customers to achieve their full potential by strategically positioning SAP cloud solutions to address their unique business challenges and lay a strong foundation for future success. The role includes the following key aspects:

• Account & Customer Relationship Management:
  • Serve as the end-to-end account owner managing sales of software licenses and cloud subscriptions and establish a trusted relationship with the customer.
  • Develop and execute strategic account plans to ensure sustainable growth and achieve/exceed revenue targets.
  • Gain a comprehensive understanding of each customers technology landscape strategic goals and competitive environment.
• Demand Generation Pipeline and Opportunity Management:
  • Maintain pipeline management ensuring a healthy and advancing sales funnel.
  • Leverage internal resources including marketing inside sales and partner channels to drive demand and manage opportunities.
  • Utilize SAPs comprehensive solution portfolio including industry-specific and line-of-business (LoB) solutions to effectively address customer needs.
• Sales Excellence:
  • Conduct White Space analysis to identify and execute up-sell and cross-sell opportunities within existing accounts.
  • Orchestrate and deploy appropriate teams to ensure successful sales outcomes embodying the OneSAP approach.
  • Stay informed about SAPs competition and position SAP solutions effectively against them.
  • Maintain accurate customer and pipeline information within CRM systems.
• Leading a (Virtual) Account Team:
  • Lead and orchestrate remote and cross-functional teams to align with the customers strategic objectives.
  • Ensure that account teams and partners are well-prepared and strategically positioned for all customer interactions.
  • Maximize the value derived from SAPs extensive sales support ecosystem.

• 7 years of experience in sales of complex business software/IT solutions.
• Proven track record within the UAE
• Proven success in business application software sales and leading team-selling environments.
• Demonstrated ability to handle large transactions and lengthy sales campaigns in a fast-paced competitive market.
• Strong negotiation skills and experience in renewals expansions and up-sells of subscription-based solutions.
• Fluent in Business English with proficiency in additional languages considered a plus.

• Exceptional communication both verbal and non-verbal.
• Strategic thinking with a high degree of creativity and innovation.
• Strong executive presence and results-driven mindset.
• Ability to work across multiple teams within a matrix organization.

• Join a highly motivated team with a deep understanding of SAPs solution portfolio.
• Engage in collaborative work with SAP leadership and industry teams to drive customer success.
• Align with product/solution management teams to enhance your strategic engagements.
• Leverage your expertise while working in a dynamic and challenging environment at the forefront of SAPs customer engagements.

• Customer Orientation
• Effective Communication
• Establishing Trust
• Collaboration
• Results Orientation

• Software as a Service (SaaS)
• Artificial Intelligence
• Process Improvement
• Technology Innovation
• SAP Cloud Suite Portfolio
• RISE and GROW with SAP
• SAP Corporate Strategy

• Cloud Strategy
• Complex Sales
• Customer Engagement
• Customer Relationship Management
• Industry Knowledge
• Negotiation
• Sales ForecastingSales Qualification
• Competitive Positioning
• Account Governance

SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software SAP has evolved to become a market leader in end-to-end business application software and related services for database analytics intelligent technologies and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide we are purpose-driven and future-focused with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries people or platforms we help ensure every challenge gets the solution it deserves.At SAPyou can bring out your best.

SAPs culture of inclusion focus on health and well-being and flexible working models help ensure that everyone regardless of background feels included and can run at their best. At SAP we believe we are made stronger by the unique capabilities and qualities that each person brings to our company and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.

Qualified applicants will receive consideration for employment without regard to their age race religion national origin ethnicity age gender (including pregnancy childbirth et al) sexual orientation gender identity or expression protected veteran status or disability.

Successful candidates might be required to undergo a background verification with an external vendor.

Senior IC