Key Account Manager

Peergrowth Consultancy Co.; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A dynamic consultancy firm in Dubai is seeking a results-driven Key Account Executive to manage and grow client relationships in the HORECA sector. Responsibilities include achieving sales targets, ensuring high customer satisfaction, and collaborating with chefs for customized products. The ideal candidate should have a Bachelor's degree and at least 3 years in sales/account management, with strong communication skills. A UAE driving license is preferred. This position offers an engaging opportunity in the food and hospitality industry.

Qualifications

• 3 years of experience in sales/account management within the HORECA sector.
• Proven ability to manage multiple high-value accounts.
• Excellent communication and negotiation skills.

Responsibilities

• Develop and maintain strong relationships with key HORECA clients.
• Achieve sales targets through upselling and introducing new product lines.
• Act as the primary point of contact for clients handling inquiries.

Skills

Account management

Sales & revenue growth

Client servicing

Product customization

Business development

Market intelligence

Education

Bachelor's degree in Business Administration or Hospitality

Tools

CRM tools

MS Office

Job description

We are looking for a resultsdriven Key Account Executive with a strong background in the HORECA (Hotels Restaurants and Catering) sector. The ideal candidate will be responsible for managing and growing key client accounts maintaining strong relationships identifying new business opportunities and ensuring high levels of customer satisfaction. Experience in food service sales understanding chefs requirements and working with hospitality professionals is essential.

Key Responsibilities:

• Account Management: Develop and maintain strong relationships with key HORECA clients including hotels restaurants catering companies and institutional buyers.
• Sales & Revenue Growth: Achieve sales targets through upselling crossselling and introducing new product lines to existing accounts.
• Client Servicing: Act as the primary point of contact for clients handling inquiries feedback and resolving issues promptly to ensure high customer satisfaction.
• Product Customization: Collaborate with chefs and kitchen staff to understand specific requirements and coordinate with internal teams for tailored product solutions.
• Business Development: Identify new opportunities within existing accounts and potential new clients in the HORECA channel.
• Forecasting & Reporting: Track sales performance prepare account reports analyze trends and present updates to the sales management team.
• Coordination: Work closely with logistics R&D production and quality teams to ensure timely delivery and product excellence.
• Market Intelligence: Stay informed on industry trends competitor activities and market demands to recommend strategic actions.
• Tender & Contract Management: Participate in tender processes and maintain relationships with contractbased clients.

Requirements:

• Bachelors degree in Business Administration Hospitality Marketing or a related field.
• 3 years of experience in sales/account management within the HORECA sector.
• Proven ability to manage multiple highvalue accounts.
• Excellent communication and negotiation skills.
• Strong organizational and followup abilities.
• Proficient in MS Office and CRM tools.
• UAE driving license preferred (if applicable).
• Passion for food and hospitality is a plus.