Customer Relationship Manager à Émirats arabes unis

Please note that this is NOT an HR or Talent Acquisition role - please only apply if you have experience working at a Recruitment Agency.

This position is for our company, Kinetic Business Solutions, and applicants must have at least 2 years' experience at an agency in Dubai.

Our team is expanding, and we are hiring a Key Account Executive on a full-time basis to specifically focus on our roles for clients across the META region. This role is 80% client relationship management / sales and 20% delivery (resourcing).

• Visiting clients to build and develop relationships.
• Attending relevant events and trade shows.
• Provide advice to both clients and candidates on salary levels, training requirements and career opportunities.
• Provide a vital link between clients and candidates at all stages of the job lifecycle.
• Communicate competently to senior stakeholders within the key client all services provided and benefits of working with us.
• Researching the Key Account and individuals online (especially on social media) to identify new leads and potential new markets to grow pipeline of the designated account.
• Headhunting, interviewing, and assessing prospective applicants and matching them with vacancies at Key Client companies.
• Screening candidates and drawing up relevant shortlists of candidates for clients to interview for every job provided within their Key Account.
• Using candidate databases to match the right person to the client's vacancy.
• Organizing interviews and managing the coordination of interview logistics.
• Work where required with Resource Consultants and Senior Resource Consultants to fulfil the requirements of their Key Accounts providing full advice, job briefings, and managing time frames where required.
• Making arrangements for the advertisement of vacancies via various social media channels.
• Helping applicants to prepare for interviews.
• Conducting reference checks in line with client expectations.
• Briefing the candidate about the job responsibilities and benefits before finalizing the CV formatting process ensuring all relevant information is up to date and correct.

• Currently living in Dubai.
• Minimum 2 years of experience at a Recruitment Agency (UAE experience essential).
• Experience in recruiting UAE and KSA nationals would be advantageous.
• Excellent Sales and Relationship Building Skills.
• Impeccable Service Delivery skills.
• Skills in managing expectations.
• Credibility in networking and Industry Knowledge.
• Competent and a proven track record in Sourcing effectively.
• Excellent communication skills, Confidence, and energy – a real people person!
• Ability to work part of a team as well as autonomously.

• Join a collaborative, high-performing team in a thriving sector.
• Work with leading Life Sciences companies, making a real impact in the region.
• Uncapped career progression in a business that values your contribution.
• A modern office environment in Dubai with a strong team culture and support.
• Ongoing learning, mentorship, and professional development.

Are you passionate about managing key accounts and connecting exceptional talent with life-changing opportunities? If so, we want to hear from you.

Please note that suitable candidates will be contacted within 5 days. If you are not contacted by us, please consider your application unsuccessful on this occasion.

• Associate

• Full-time

• Sales and Business Development

• Staffing and Recruiting