Account Manager - Dubai

Delivery Hero; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading food delivery service based in Dubai is looking for a full-time position to manage client relationships and optimize service delivery. The ideal candidate should hold a Bachelor's degree, have 2 to 4 years of relevant experience, and be fluent in Hindi/Urdu. Responsibilities include conducting business reviews, resolving operational issues, and maintaining accurate sales records. Join this dynamic international workplace offering competitive salaries and comprehensive healthcare benefits.

Benefits

Vibrant dynamic international workplace

Comprehensive healthcare

Competitive salary

Company events and cultural activities

Qualifications

• 2 to 4 years of experience in a relevant role.
• Ability to analyze data and sales statistics.
• Fluency in Hindi/Urdu is a must.

Responsibilities

• Conduct business reviews and identify opportunities.
• Provide excellent service to clients and resolve issues.
• Maintain accurate records of sales and activities.

Skills

Fluency in Hindi/Urdu

Excellent Communication

Negotiation skills

Customer Oriented

Data analysis

Adaptability

Flexibility

Education

Bachelor's degree in any discipline

Job description

Job Responsibilities

• Conduct business reviews with accounts and identify business opportunities and business relationships which result in the achievement of increased revenue profitability and market share.
• Maintain continuous business relationship with clients/ Restaurants.
• Provide excellent service and support in order to build strong relationship and resolve operational issues between clients/ restaurant and company.
• Make sure that the menus of the clients are up to date at all times.
• Optimize the restaurant content (MOA Delivery time).
• Commission rate renegotiation: Building new commercial relationships by renewing the existing contacts by renegotiating the offer.
• Advertisement sales: Acquiring and maintaining pictures from brand menus branding Talabat stickers at restaurants banners and newsletter.
• Generating food coupons promotions and vouchers from existing restaurants.
• Convince clients / restaurants for brand promotion of Talabat pictures.
• Transmission method optimization: Convincing clients / restaurants to implement track order feature and changing the transmission method to WLA.
• Convince the restaurant to go for digitalization (Backlinks Splash pages Whitelabel Facebook button).
• Encourage restaurant to subscribe for the online payment gateway.
• Coordinate with the restaurant if restaurant is live or active on the Talabat website checking and resolve the reason such as shutting down or stopped delivery.
• Maintain accurate records of all sales and prospecting activities including:
  • Closed sales
  • Followup activities
  • Sales expense report
  • Increased sales report after placing promotion voucher and coupons
  • Vendor analysis sheet
  • Account management report

Qualifications

• Bachelors degree in any discipline.
• From 2to 4years of experience holding the same title or relevant
• Able to analyze data and sales statistics and curate a solution
• Fluency in Hindi/Urdu is a Must
• Excellent Communication & Negotiation skills.
• Customer Oriented.
• Adaptability & Flexibility.

Additional Information

• Working within Talabat means access to the worlds leading perks and benefits including:
  • Vibrant dynamic & international workplace.
  • Building the fastest growing largest and most valuable network of online food ordering services in the world and more.
  • Challenging and fulfilling steep learning curve.
  • Opportunity to be a valueadding contributor to this fastgrowing global company.
  • Working with diverse crosscultural teams from over 45 nationalities.
  • Company events cultural and sports events.
  • Comprehensive healthcare.
  • Competitive salary.

Remote Work

No

Employment Type

Fulltime