Commercial Director à France

Job Description

Coordinate and collaborate with other departments for sales-related matters (Marketing, Operations, and Finance).

• Act as a first point of contact and respond promptly to partner restaurant queries or complaints via calls and emails when Sales Representatives are unavailable, and delegate tasks to the appropriate Sales Representatives.
• Upload and update restaurant information online in a timely manner.
• Set up and configure systems for new partners, conduct training, and resolve system issues from the vendor or partner side.
• Monitor and update the status of closed restaurants.
• Collect and document restaurant contracts and amendments, manage contract filing and other sales-related data.
• Prepare periodic reports on contract delivery and pickup.
• Manage the quality of partner accounts, ensure ongoing relationships, and resolve operational issues between partner restaurants and users.
• Assist in programming and replacing GPRS printers, and train restaurant and call center personnel on transmission systems (GPRS, Pigeon software).

Maintain accurate records of all sales and prospecting activities, including:

• Follow-up activities
• Transmission method reports
• Contract delivery and pickup acknowledgments

Qualifications

• Bachelor’s Degree in relevant field
• MS Office and Excel Certification
• Must possess a UAE Family Book.
• Knowledge of CRM systems
• Strong presentation, interpersonal, communication (written and verbal), customer service, problem-solving, and negotiation skills
• Ability to meet deadlines and adapt to flexible working hours
• Ability to build and maintain good relationships with clients