Head Of Commercial

Axiom Telecom; Dubai; On-site; AED 300,000 - 400,000; Full time

Job summary

A leading logistics company in Dubai is seeking a Head of Commercial responsible for driving sales growth and business expansion across courier and 3PL services. This role entails developing sales strategies, managing client relationships, and ensuring profitability of the operator franchise business. The ideal candidate should have over 10 years of commercial leadership experience, a proven track record in revenue growth, and strong negotiating skills. A Bachelor’s degree in a related field is required.

Qualifications

• 10 years experience in sales, business development and commercial leadership in logistics, courier, 3PL or telecom.
• Strong track record of achieving and exceeding revenue targets.
• Proven ability to negotiate and close high-value contracts.

Responsibilities

• Develop and execute sales strategies to acquire new clients.
• Strengthen relationships with existing clients ensuring long-term partnerships.
• Drive market entry into new segments and industries.

Skills

Strategic business development

Contract negotiation

Customer relationship management

P&L and financial planning

Leadership skills

Education

Bachelor’s degree in Business, Sales or related field

MBA preferred

Job description

Job Title

Head of Commercial

Location

Dubai UAE

Reports To

CEO

Role Overview

The Head of Commercial will be responsible for driving sales growth and business expansion across Axioms courier and 3PL supply chain services while ensuring sustainable performance of the operator franchise business. This role requires a strong commercial leader with proven expertise in business development, sales strategy and client relationship management. The ideal candidate will combine strategic vision with hands‑on execution to accelerate revenue growth and position Axiom as a trusted logistics and 3PL partner in the region.

Key Responsibilities

• Sales Growth & Business Development
  • Develop and execute sales strategies to acquire new clients in courier, last‑mile delivery and supply chain (3PL) services.
  • Identify, pursue and secure new business opportunities through tenders, partnerships and strategic alliances.
  • Build and maintain a strong pipeline of opportunities to achieve revenue targets.
• Client Management & Retention
  • Strengthen relationships with existing clients ensuring long‑term partnerships and upselling opportunities.
  • Serve as the primary escalation point for strategic customer accounts.
• Market Expansion & Positioning
  • Drive Axioms market entry into new segments, channels and industries in the logistics domain.
  • Monitor competitor activities and market trends to adjust commercial strategy.
• Operator Franchise Oversight
  • Ensure the continued profitability and growth of the operator franchise business.
  • Explore cross‑selling opportunities between operator operations and Axioms logistics services.
• Commercial Leadership
  • Own the P&L responsibility for commercial activities across both courier/3PL and operator franchise business lines.
  • Build, lead and mentor the commercial team instilling a results‑driven sales culture.
  • Collaborate with operations, finance and technology teams to align commercial priorities with service delivery.
  • Establish KPIs and reporting mechanisms to track performance against growth targets.

Qualifications & Experience

• 10 years experience in sales, business development and commercial leadership preferably in logistics, courier, 3PL or telecom.
• Strong track record of achieving and exceeding revenue targets.
• Proven ability to negotiate and close high‑value contracts.
• Strategic thinker with hands‑on execution skills.
• Excellent communication, networking and presentation abilities.
• Bachelor’s degree in Business, Sales or related field (MBA preferred).

Core Competencies

• Strategic business development & market expansion.
• Contract negotiation & commercial structuring.
• Customer relationship management.
• P&L and financial planning.
• Leadership and team development.
• Cross‑functional collaboration.

Required Experience

Director