Supply Chain Director jobs in United Arab Emirates

Dubai, United Arab Emirates | Posted on 20 / 01 / 2025

• Manage and lead the day-to-day operations of the company’s Parts Distribution Centre and logistics providers in accordance with company policies and the parent company’s set targets.
• Closely monitor and steer the development of the company’s Logistic Cost of Sales to maximize aftersales profitability.
• Lead contract negotiations with key service providers, focusing on maximizing profitability while safeguarding service levels to the Dealer network.
• Implement and drive the company’s Accident Management strategy to increase customer retention and maximize Dealer / NSC profitability.
• Support the Brand After Sales Teams with detailed parts analysis, including validation of parts-related business cases (SOPEX).
• Monitor, steer, and report on GCC and Levant market regulatory requirements to both the Parent Company’s brand and the company’s Brand / Group MDs.
• Ensure vehicles conform technically to localized laws and regulatory requirements.
• Assist factories with “4 eye principle” and Level 2 sample checks based on local market requirements, informing the parent company and dealers of non-compliance for sales stops.

KEY RESULTS / ACCOUNTABILITIES EXPECTED FROM THE ROLE :

• Manage the total Parts & Accessories business operations within the authorized dealer / importer network to achieve growth, profitability, and customer service excellence.
• Manage relationships with 3rd party logistics suppliers to ensure efficient service and profitability.
• Oversee all aspects of parts operations & logistics, including regional pricing, Dealer Care Inventory control, logistics costs, warehouse, customs, and import/export regulations within Europe and GCC.
• Ensure compliance with local laws and customs regulations in each market.
• Propose cost benefits through synergies with other Group Brands.
• Expand the Dealer Consultancy program to enhance operational excellence and profitability.
• Manage the Genuine Engine Oil Program to maximize market penetration, customer satisfaction, and profit.
• Build relationships with bodyshop stakeholders to support the Accident Management strategy.
• Develop business intelligence tools and digital reporting solutions for parts data analysis.
• Identify and communicate new or amended market regulatory requirements, including translation and interpretation if needed.
• Coordinate with authorities and the parent company on regulatory matters, providing regular reports and forecasts.
• Actively promote and support legislation favorable to electrification and other technologies, representing the company in regulatory meetings and homologation processes.

PREFERRED QUALIFICATIONS AND CHARACTERISTICS :

• Bachelor's and Master's Degree in Business, Automotive, Engineering, or related fields.
• At least 10 years’ experience in the parts industry, including dealership operations, with 5 years in wholesale distribution, and 2 years in team management.
• Excellent communication skills at top management level, with experience in team, parts, and inventory management.
• Additional qualification or diploma in Business Management or Marketing is advantageous.
• Strategic thinking and management skills.
• Fluency in English (written and spoken).