Call Center Representative jobs in United Arab Emirates

Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.

By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.

Are you ready to accelerate your career with one of the world’s most iconic automotive brands? We’re looking for aEmiratization Sales Executive with fluent English skills and a passion for delivering exceptional customer experiences.

This is a full-time, permanent role based in Al Ain, where you’ll have the opportunity to represent Toyota and make a real impact.

As a Toyota Sales Executive, you’ll maximize every sales opportunity, build lasting relationships, and deliver a seamless customer journey. Your goal? Achieve ambitious sales targets while driving Finance & Insurance (F&I) products, trade-ins, and accessories—ensuring every customer leaves with more than just a car, but a complete Toyota experience.

• Sales Volume: Hit and exceed company sales standards to boost brand image and prestige.
• Customer Satisfaction: Deliver outstanding service and achieve CSI/NPS objectives for repeat business and loyal customers.
• Prospecting: Log and convert prospects using company systems to grow your customer base and meet business goals.
• Cash & Credit Control: Follow company procedures to ensure secure transactions and minimize risk.
• Continuous Improvement: Stay ahead by mastering product knowledge, industry trends, and cutting-edge selling techniques to elevate your performance.

• Sales background desirable, with strong upselling skills.
• Ability to create value and excitement around new products.
• Exceptional written and spoken communication skills.
• Strong negotiation skills with the power to influence decisions.
• Emiratization with family book (mandatory).

You’ll work closely with the Branch Manager, Sales Executives, and Support Staff to meet branch sales and F&I targets. This is a fast-paced, high-energy environment where success often means going the extra mile—even evenings and weekends—to achieve your goals.

• Degree or Diploma preferred, but not essential.
• Minimum 2 years’ experience in retail sales, ideally automotive.
• English fluency is essential; Arabic is a plus.
• Leadership, negotiation, and influencing skills with the ability to build strong customer relationships.
• UAE Driving License required.
• Technical knowledge of automobiles and ability to think clearly under pressure.

A major division of the UAE-based Al-Futtaim Group of companies, Al-Futtaim Automotive is an industry leader with presence in 10 countries across the Middle East, Asia and Africa.

Our core business activities at Al-Futtaim Automotive include distribution, manufacturing, leasing and aftersales, and we are firmly established as the regional representative of some of the world’s most iconic automotive brands: Toyota, Lexus, Honda, Jeep, Chrysler, Dodge, Volvo and RAM.

We are driven by a customer-centric approach, constantly pushing the boundaries on innovation, quality standards, and value-added service across our vast universe of customers - right from motoring enthusiasts to fleet operators to contractors. Our mission is to become the leader in custom-made mobility solutions by delivering nothing less than world-class omni-channel experiences.

We channel our local expertise and global trust to deliver one of the most comprehensive portfolios of mobility products and solutions, from passenger cars to SUVs, electric vehicles to high-performance motorbikes, commercial vehicles to industrial & construction equipment.

What keeps the company moving forward is a 9000-member strong team, with inspiring possibilities for growth, throughout the career path. This is Al-Futtaim Automotive and we empower talent to move forward.