Customer Care Specialist - Multichannel Support

Deliverymaxexpress; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A delivery service company is looking for a customer service representative in Dubai. This role involves managing customer queries and complaints, processing orders, and escalations through various channels. Candidates must be currently residing in the UAE and preference is given to Asian candidates. The position offers a salary in the range of AED 2500 to AED 3500, along with accommodation support.

Qualifications

• Fluent in English and strong communication skills required.
• Experience in customer service preferred.
• Ability to multitask and handle complaints effectively.

Responsibilities

• Manage customer queries and complaints.
• Process orders and modifications.
• Escalate issues across various communication channels.

Job description

A delivery service company is looking for a customer service representative in Dubai. This role involves managing customer queries and complaints, processing orders, and escalations through various channels. Candidates must be currently residing in the UAE and preference is given to Asian candidates. The position offers a salary in the range of AED 2500 to AED 3500, along with accommodation support.