Rental Customer Experience Specialist

Robinson & Co (Singapore) Pte Ltd; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A diversified real estate company based in Dubai is seeking a Customer Service Representative to deliver exceptional service and manage rental transactions. This role includes greeting customers, processing reservations, and upselling additional products. The ideal candidate should be a university graduate with at least two years of experience in customer service, fluent in English, and possess strong communication skills. Join a dynamic team focused on maximizing customer satisfaction and operational efficiency.

Qualifications

• At least 2 years experience in the customer service industry.
• General understanding of the car rental industry.
• Fluent English; Arabic and other languages are advantageous.

Responsibilities

• Deliver exceptional service and manage rental transactions.
• Greet customers professionally and handle inquiries.
• Process rental transactions accurately and ensure timely invoicing.
• Upsell additional products and services to maximize revenue.

Skills

Strong customer relations and team building skills

Effective in setting priorities

Excellent communication and problem-solving skills

Education

University graduate

Job description

A diversified real estate company based in Dubai is seeking a Customer Service Representative to deliver exceptional service and manage rental transactions. This role includes greeting customers, processing reservations, and upselling additional products. The ideal candidate should be a university graduate with at least two years of experience in customer service, fluent in English, and possess strong communication skills. Join a dynamic team focused on maximizing customer satisfaction and operational efficiency.