High-Volume Call Center Agent – Inbound & Outbound (Dubai)

Bayut | dubizzle; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading classified platform in the UAE is seeking an experienced Call Centre Agent to join their team in Dubai. In this fast-paced role, you'll handle a high volume of inbound and outbound calls, ensure customer satisfaction through meeting SLA’s, and manage appointments for the sales team. Ideal candidates should have at least 12 months of call center experience and be prepared to work a flexible schedule. The position offers a competitive tax-free salary and comprehensive health insurance.

Benefits

Competitive Tax-free Salary

Comprehensive Health Insurance

Annual Air Ticket Allowance

Employee discounts at multiple vendors

Rewards & Recognitions

Learning & Development

Qualifications

• Minimum 12 months experience in a call center or telesales role.
• Experience in a fast-paced environment with multitasking demands.
• Flexible with working hours and available 6 days a week.

Responsibilities

• Handle high volumes of inbound and outbound calls.
• Meet customer SLA’s and conversion quotas.
• Manage customer complaints and enquiries.

Skills

Customer service

Multitasking

Communication

Job description

A leading classified platform in the UAE is seeking an experienced Call Centre Agent to join their team in Dubai. In this fast-paced role, you'll handle a high volume of inbound and outbound calls, ensure customer satisfaction through meeting SLA’s, and manage appointments for the sales team. Ideal candidates should have at least 12 months of call center experience and be prepared to work a flexible schedule. The position offers a competitive tax-free salary and comprehensive health insurance.