Account Manager à United States

• Builds business by identifying and selling prospects; maintaining relationships with clients.
• Identifies business opportunities by identifying prospects and evaluating their position in the industry; researching and analyzing sales options.
• Sells products by establishing contact and developing relationships with prospects; recommending solutions.
• Maintains relationships with clients by providing support, information, and guidance; researching and recommending new opportunities; recommending profit and service improvements.
• Identifies product improvements or new products by remaining current on industry trends, market activities, and competitors.
• Prepares reports by collecting, analyzing, and summarizing information.
• Cultivate and maintain strong relationships with key clients, ensuring their needs are met and exceeded to drive retention.
• Conduct thorough market research to identify new sales opportunities and stay ahead of industry trends, positioning yourself as a trusted advisor.
• Prepare and deliver engaging sales presentations tailored to the unique challenges of potential clients, clearly articulating the value proposition.
• Negotiate contracts and close deals effectively, demonstrating a keen understanding of pricing strategies and competitive positioning.
• Collaborate with cross-functional teams, including marketing and product development, to align sales strategies with broader company goals.
• Utilize CRM software to track sales activities, manage leads, and analyze performance metrics for continuous improvement.
• Develop and execute targeted outreach campaigns to generate leads and nurture prospects through the sales funnel.
• Provide exceptional post-sale support to ensure customer satisfaction and encourage repeat business and referrals.
• Attend industry events and networking opportunities to expand your professional network and promote the company’s offerings.
• Stay updated on competitor products and market dynamics to strategize effectively and maintain a competitive edge.
• Maintains quality service by establishing and enforcing organization standards.
• Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; benchmarking state-of-the-art practices; participating in professional societies.
• Contributes to team effort by accomplishing related results as needed.

Desired Candidate Profile

• Bachelor's degree in Business Administration, Marketing, or a related field to ensure a solid foundational knowledge of sales principles.
• A minimum of 3 years of direct sales experience, particularly in B2B environments, to demonstrate a proven track record of meeting or exceeding sales targets.
• Certification in sales methodologies such as SPIN Selling or Challenger Sales to validate expertise and strategic selling capabilities.
• Experience in the specific industry (e.g., technology, healthcare, finance) to leverage industry knowledge for better client engagement.
• Fluency in English is mandatory, with additional language skills (e.g., Spanish, Mandarin) being a significant advantage in diverse markets.
• Strong technical skills in CRM software (like Salesforce) and proficiency in Microsoft Office Suite to streamline sales processes and reporting.
• Exceptional communication and interpersonal skills to effectively build rapport with clients and collaborate with colleagues.
• Proven negotiation skills, with the ability to articulate value and handle objections in a persuasive manner.
• A results-driven mindset with a passion for achieving goals and a proactive approach to overcoming challenges.
• Self-motivated and adaptable, with the resilience to thrive in a fast-paced sales environment and manage multiple priorities.

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Mr. Renjith - General Manager