B2B BUSINESS DEVELOPMENT MANAGER - POLISHED DIAMONDS

Accounting Baba; Dubai; Hybrid; AED 120,000 - 200,000; Full time

Job summary

A leading diamond trading company in Dubai is seeking a B2B Business Development Manager with 8-10 years of experience in diamond trading. The role involves substantial travel across key international diamond hubs and requires strong negotiation skills and proficiency in client relationship management. You will work on developing client accounts, executing sales strategies, and ensuring compliance with industry standards. A competitive salary and benefits package is offered, reflecting your qualifications and experience.

Benefits

Comprehensive health insurance

Annual leave of 30 days

Professional development support

Qualifications

• Minimum 8–10 years in B2B diamond trading.
• Strong track record in client relationship management.
• Experience in building high-value accounts.

Responsibilities

• Identify potential B2B clients and develop relationships.
• Achieve assigned sales targets and maintain a sales pipeline.
• Conduct market research to identify new opportunities.

Skills

Client relationship building

Sales strategy execution

Market research

Negotiation

Knowledge of diamond grading

CRM proficiency

Education

Bachelor's degree in Business Administration

Certification in diamond grading

Tools

CRM systems

Microsoft Office tools

Job description

Role: B2B Business Development Manager- Polished Diamonds

Location: Dubai, UAE (Primary) with regional responsibility

Salary: AED 10,000-12,000 (negotiable)

Reporting To: General Manager / Director of Sales

Employment Type: Full-time

Experience Required: Minimum 8–10 years in B2B diamond trading or jewelry business

Travel: 30–40% (regional travel including Mumbai, Antwerp, and other international markets)

ABOUT THE ORGANIZATION:

Our client is a vertically integrated B2B polished diamonds trading company with a strong presence in three key global diamond hubs: Dubai, UAE: Regional headquarters and trading operations; Mumbai, India: Manufacturing and sourcing operations; Antwerp, Belgium: European trading and distribution hub.

The company specializes in premium polished diamonds (loose diamonds only), serving B2B clients including diamond retailers, jewelry manufacturers, and wholesale dealers across the Middle East, Asia, Europe, and North America. The organization is known for its unwavering commitment to ethical sourcing, transparency, and integrity in all transactions.

PRIMARY RESPONSIBILITIES:

1. Business Development and Client Acquisition

   • Identify and develop relationships with B2B clients including retailers, wholesale dealers, and jewelry manufacturers
   • Execute go-to-market strategies for assigned regions including the Middle East, South Asia, and Europe
   • Generate leads through direct outreach, industry networks, and international trade shows
   • Conduct market research to identify new opportunities and trends
   • Maintain and track a strong sales pipeline using CRM systems

2. Relationship Management and Account Development

   • Act as the primary contact for key client accounts
   • Conduct client meetings to present products, negotiate terms, and build long‑term partnerships
   • Develop product offerings aligned with client needs and market demand
   • Manage negotiations and close sales agreements
   • Maintain ongoing client communication to ensure satisfaction and repeat business
   • Apply strong knowledge of diamond grading, certifications, and quality standards

3. Sales Execution and Revenue Generation

   • Achieve assigned sales targets and performance metrics
   • Manage pricing, order processing, and coordination with internal teams
   • Maintain accurate records of sales activities and client interactions
   • Prepare sales reports including market feedback and performance insights
   • Identify cross‑selling and upselling opportunities

4. Market Intelligence and Strategic Input

   • Monitor global market trends, pricing movements, and competitor activity
   • Share market insights related to demand patterns and regional opportunities
   • Support pricing and product positioning decisions through market analysis

5. Exhibitions and Industry Events

   • Participate in major international diamond and jewelry exhibitions
   • Represent the company professionally to engage clients and generate leads
   • Follow up on opportunities generated through events

6. Compliance and Documentation

   • Ensure transactions comply with Kimberley Process, KYC, AML, and local regulations
   • Maintain accurate documentation including certificates, invoices, and shipping records
   • Coordinate with compliance teams to meet regulatory requirements

7. Team Collaboration

   • Work closely with operations, logistics, quality, and finance teams
   • Support internal coordination to ensure smooth execution of sales activities.

REQUIRED QUALIFICATIONS AND EXPERIENCE:

Professional Experience

• Minimum 8–10 years of hands‑on experience in B2B sales or business development within the diamond industry
• Proven experience in polished or loose diamond trading
• Strong track record of closing high‑value B2B transactions
• Experience in building and managing key client accounts
• Exposure to international or multi‑location business environments, including major diamond hubs, is an advantage

Knowledge and Expertise

• Strong knowledge of diamond grading systems including the 4Cs
• Good understanding of major diamond certifications
• Familiarity with conflict‑free diamond sourcing and industry compliance standards
• Understanding of global diamond market dynamics and pricing
• Knowledge of B2B jewelry manufacturing and retail sector practices

Technical and Communication Skills

• Proficiency in CRM systems and Microsoft Office tools
• Ability to analyze data, prepare reports, and present insights to senior stakeholders
• Strong English communication skills; additional languages are an advantage
• Comfortable using digital tools and online communication platforms.

PREFERRED QUALIFICATIONS:

• Bachelor’s degree in Business Administration, Commerce, International Business, or a related field
• MBA or other advanced business qualification is an advantage
• Certification in diamond grading or relevant industry certification
• Prior experience in Antwerp or the Belgian diamond market
• Understanding of Middle Eastern business culture and trading practices
• Exposure to ethical sourcing and responsible jewelry standards
• Experience handling high‑value B2B negotiations
• Additional language skills beyond English are an advantage.

Benefits

Salary Structure (AED per month)

• Base salary of AED 10,000 to 12,000 (negotiable) depending on experience and proven track record
• Sales commission of approximately 1 to 2 percent on closed transactions, subject to final decision

Additional Benefits

• Comprehensive health insurance for employee and family
• Annual leave of 30 days in line with UAE labor law
• End‑of‑service gratuity
• Mobile phone and data allowance
• Professional development and industry training support
• Annual performance bonus based on achievement of key performance indicators.

Working Conditions/Environment

• Office location in Dubai with frequent travel to Mumbai and Antwerp
• Travel requirement of approximately 30 to 40 percent involving visits to key markets and industry exhibitions
• Working hours aligned with standard UAE business hours, typically 8 AM to 5 PM, with flexibility for client meetings
• Minimal physical demands, with the role involving regular travel and client interactions
• Fast‑paced and dynamic international work environment with exposure to global markets.