Sales Manager Leisure - Ajman Saray a Luxury Collection Resort

Marriott Hotels Resorts; Ajman; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading hotel chain in Ajman is seeking a Sales Manager to proactively solicit and manage sales opportunities. The role requires building long-term customer relationships, achieving sales objectives, and providing exceptional service. Candidates should have experience in sales and marketing, along with a degree in Business Administration or related fields. This position offers opportunities to engage with key stakeholders and contribute to revenue growth within a dynamic environment.

Qualifications

• 3+ years experience in sales and marketing or related professional area.
• Understanding of market trends and customer expectations.
• Proven track record of achieving sales goals.

Responsibilities

• Solicit and handle sales opportunities.
• Build and strengthen relationships with existing and new customers.
• Manage sales activities and events.
• Provide exceptional customer service.

Skills

Sales and marketing experience

Relationship building

Customer service

Market knowledge

Education

Bachelor’s degree in Business Administration

2-year degree in related field

Job description

Description

JOB SUMMARY

The position is accountable for proactively soliciting and handling sales opportunities. Ensures business is turned over properly and in a timely fashion for proper service delivery. Assists in leading all day‑to‑day activities related to sales with a focus on building long‑term value‑based customer relationships that enable achievement of sales objectives. Achieves personal sales goals.

CANDIDATE PROFILE

Education and Experience

• 2‑year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management or related major; 3 years experience in the sales and marketing or related professional area.
• 4‑year bachelor’s degree in Business Administration, Marketing, Hotel and Restaurant Management or related major; 1 year experience in the sales and marketing or related professional area.

CORE WORK ACTIVITIES

Building Successful Relationships that Generate Sales Opportunities

Works collaboratively with off‑property sales channels to ensure sales efforts are coordinated, complementary and not duplicative.

Builds and strengthens relationships with existing and new customers to enable future bookings. Activities include sales calls, entertainment, FAM trips, trade shows, etc.

Develops relationships within community to strengthen and expand customer base for sales opportunities.

Manages and develops relationships with key internal and external stakeholders.

Provides accurate, complete and effective turnover to Event Management.

Managing Sales Activities

Participates in sales calls with members of sales team to acquire new business and/or close on business.

Executes and supports the operational aspects of business booked (e.g. generating proposals, contract, customer correspondence).

Using Knowledge of Market Trends and Target Customer Information to Maximize Revenue

Identifies new business to achieve personal and location revenue goals.

Understands the overall market, competitors strengths and weaknesses, economic trends, supply and demand, etc. and knows how to sell against them.

Closes the best opportunities for the location based on market conditions and location needs.

Gains understanding of the location’s primary target customer and service expectations; serves the customer by understanding their business issues and concerns to offer better business solution.

Providing Exceptional Customer Service

Supports the company’s service and relationship strategy driving customer loyalty by delivering service excellence throughout each customer experience.

Services our customers in order to grow share of the account.

Executes and supports the company’s customer service standards.

Provides excellent customer service consistent with the daily service basics of the company.

Sets a positive example for guest relations.

Interacts with guests to obtain feedback on product quality and service levels.

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people‑first culture. We are committed to nondiscrimination on any protected basis such as disability, veteran status or any other basis covered under applicable law.

Required Experience:

Manager