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Store Manager
Cash Crusaders Franchising
Upington
Presencial
ZAR 400.000 - 500.000
Tempo integral
Há 30+ dias

Resumo da oferta

A leading retail franchise is seeking a Store Manager in Upington to lead a high-performance team focused on operational excellence and customer service. The ideal candidate will have proven retail management experience, excellent leadership skills, and a passion for developing people. Responsibilities include driving sales targets, managing inventory, and fostering a positive team environment. Candidates should be prepared for retail hours, including weekends and public holidays.

Qualificações

  • Proven retail management experience.
  • Strong leadership and people management skills.
  • Excellent communication and organisational skills.
  • Target and results-oriented mindset.
  • Passion for customer service and retail excellence.

Responsabilidades

  • Drive store performance to achieve and exceed sales targets.
  • Ensure consistent implementation of merchandising and marketing standards.
  • Resolve product and service-related complaints quickly and effectively.
  • Train, develop and motivate staff to reach full potential.
  • Ensure strict adherence to company policies and procedures.

Conhecimentos

Retail management experience
Leadership skills
Communication skills
Organisational skills
Customer service passion
Descrição da oferta de emprego
Overview

Are you a results-driven leader with a passion for retail and people development?

Join our dynamic team as a Store Manager and take ownership of a high-performance environment that thrives on operational excellence, outstanding customer service, and team growth.

Key Responsibilities
  • Operational Management
    • Drive store performance to achieve and exceed sales targets.
    • Maximise income streams through effective promotion of add-ons, GP, and other revenue channels.
    • Ensure consistent implementation of merchandising and marketing standards.
    • Attract and retain a strong and loyal customer base.
  • Inventory Management
    • Oversee inventory controls and ensure effective stock management.
    • Monitor store performance in line with stock availability and customer demand.
  • Customer Service
    • Ensure exceptional customer experiences that exceed expectations.
    • Review and act on Mystery Shopper reports and customer feedback.
    • Resolve product and service-related complaints quickly and effectively.
    • Lead by example in reinforcing a customer-first culture among staff.
  • People Management
    • Train, develop and motivate staff to reach full potential.
    • Plan for succession and promote internal growth.
    • Manage performance consistently and fairly.
    • Foster a positive, engaging and productive working environment.
  • Administration & Compliance
    • Ensure strict adherence to company policies, systems, and procedures.
    • Oversee daily administrative duties, including cash‑ups, safe checks, alarm checks and maintenance of admin files.
What We're Looking For
  • Proven retail management experience
  • Strong leadership and people management skills
  • Excellent communication and organisational skills
  • Target and results‑oriented mindset
  • Passion for customer service and retail excellence
Working Hours

Retail hours, including weekends and public holidays

Please take note that shortlisted candidates will undergo a background check and Polygraph test.

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* O salário de referência é obtido com base em objetivos de salário para líderes de mercado de cada segmento de setor. Serve como orientação para ajudar os utilizadores Premium na avaliação de ofertas de emprego e na negociação de salários. O salário de referência não é indicado diretamente pela empresa e pode ser significativamente superior ou inferior.

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