Cavendish Square - Store Manager

Pro Select Consulting; Cape Town; On-site; ZAR 400 000 - 500 000; Full time

Job summary

A retail consulting firm is seeking an energetic Store Manager in Cape Town. The candidate will lead daily store operations, focusing on team development, customer service, and sales improvement. A minimum of 3 years experience in a management role is required, along with strong abilities in team leadership and stock management.

Qualifications

• Minimum of 3 years experience in a Store Management role.
• Ability to develop and motivate a team.
• Strong understanding of customer experience processes.

Responsibilities

• Guide and oversee daily store activities.
• Recruit and manage performance in alignment with policies.
• Collaborate on operational action plans and sales monitoring.

Skills

Team leadership

Customer service

Sales strategies

Stock management

Job description

About the job Cavendish Square - Store Manager

STORE MANAGER

Our client is actively seeking an energetic and enterprising Store Manager to become a valuable addition to their team. Your main responsibilities will be to guide and oversee the store's day-to-day activities, aiming to surpass store targets, foster innovative initiatives, and elevate customer service standards to meet and exceed overall objectives.

Key Responsibilities

• Spearhead store team development by identifying training and coaching needs, emphasizing talent management and succession planning.
• Recruit, administer, and manage performance in alignment with company policies and procedures.
• Implement customer experience processes to ensure adherence to policies and procedures, encompassing business instruction letters, markdowns, repricing, promotions, visual standards, customer feedback, and general housekeeping.
• Enforce overall compliance by conducting thorough compliance checks through defined processes.
• Explore and propose new opportunities to boost sales and enhance brand awareness.
• Provide feedback on in-store product performance to the support centre, contributing to sales improvement.
• Collaborate with management on operational action plans, sales performance increase, and store expenditure monitoring based on sales and profitability reports.
• Authorize write-offs, breakages, recalls, and returns, ensuring effective stock management.
• Maintain the stockroom's overall upkeep to meet housekeeping standards.
• Manage stock levels through defined processes to mitigate risks and ensure adequate stock on hand.
• Accurately receive, unpack, merchandise, and replenish the sales floor to drive sales objectives.
• Lead and drive the store team to achieve store KPIs and operational strategy, aligning with company values.

ONLY Candidates with a Minimum of 3 Years Experience in a Store Management role will be considered.