Store Manager - Somerset West

Pro Select Consulting; Cape Town; On-site; ZAR 400 000 - 500 000; Full time

Job summary

A national apparel store is seeking a Store Manager for their Somerset West location. The role involves supervising staff, managing inventory, ensuring customer satisfaction, and achieving sales targets. Candidates should reside near Somerset West to be considered, making this a local opportunity for management professionals in retail.

Qualifications

• Experience in staff supervision and training.
• Strong customer service skills.
• Ability to manage inventory and sales performance.

Responsibilities

• Oversee staff activities and ensure adherence to store policies.
• Generate and analyze sales reports.
• Manage cash transactions and financial operations.

Job description

About the job Store Manager - Somerset West

Our Client - A National apparel store requires a supervisor to join their Somerset West Store.

Duties Include:

• Oversee staff activities, provide training, and ensure employees follow store policies.
• Create and manage work schedules to ensure adequate staffing levels during busy and slow periods.
• Evaluate employee performance, provide feedback, and conduct performance reviews.
• Handle complex customer inquiries, complaints, and ensure a high level of customer satisfaction.
• Address and resolve customer issues, sometimes escalating them to higher management if necessary.
• Monitor sales performance and help achieve store sales targets.
• Oversee inventory levels, stock replenishment, and manage stocktake processes.
• Ensure that products are displayed according to company standards to maximize sales.
• Ensure the store is clean, organized, and adheres to health and safety regulations.
• Oversee cash transactions, manage cash registers, and ensure accuracy in financial operations.
• Responsible for opening and closing the store, including securing premises and handling alarm systems.
• Generate and analyze sales reports to inform business decisions.
• Communicate with higher management regarding store performance, challenges, and strategies for improvement.

NOTE* ONLY CANDIDATES THAT RESIDE IN THE NEAR VACINITY OF SOMERSET WEST WILL BE CONSIDERED