Store Manager (45hr) - Markham - The Grove (Namibia)

TFG Africa; Cape Town; On-site; ZAR 400 000 - 500 000; Full time

Job summary

A leading retail company in Cape Town is seeking an achievement-oriented Store Manager. This role requires excellent leadership and customer service skills, as well as the ability to manage risks and drive profitability. The ideal candidate should have prior retail experience and a relevant qualification would be advantageous. Responsibilities include turnover management, controlling expenses, and ensuring customer satisfaction.

Qualifications

• Experience in retail management is essential.
• Must have excellent customer service skills.
• Ability to manage stock effectively and control expenses.

Responsibilities

• Drive turnover and achieve sales targets.
• Control expenses effectively.
• Manage stock losses to minimize shrinkage.
• Oversee recruitment and development of staff.
• Implement in-store merchandising strategies.
• Ensure customer satisfaction through excellent service.

Skills

Leadership

Customer service orientation

Organizational skills

Profit and turnover focus

Risk management

Education

Relevant qualification

Job description

Position Description

The Store is in need of achievement-orientated Store Manager with excellent customer service and people management skills. These positions require retail experience, a flair for visual merchandising and a good head for figures and administration

Responsibilities

• Driving turnover to ensure achievement of targets
• Controlling expenses
• Managing stock losses to ensure shrinkage is in line with the Company standard
• People management, including recruitment, development of staff, employee relations, performance management
• Executing in-store merchandising strategy and standards
• Ensure customer satisfaction by executing our customer service strategy and fulfilling the demands of our customers

Requirements

• Figure and admin orientated
• Organised and thorough
• An excellent leader and business manager
• Profit and turnover driven
• Able to manage risk within the store
• Excellent customer service orientationHave the ability to learn quickly
• A relevant qualification would be advantageous