Senior Manager Fuel and Convenience

KAL Group Limited; Durban; On-site; ZAR 300 000 - 450 000; Full time

Job summary

A leading retail fuel company in Durban seeks a Store Manager to oversee a fuel and convenience store, ensuring efficient operations and excellent customer service. The ideal candidate should have a National Diploma in Business Administration, 4 years of management experience in retail, and strong communication skills. This role offers a chance to grow within the KAL Group, contributing to a dynamic, customer-focused environment. Candidates will lead diverse teams and manage financial objectives effectively.

Benefits

Career growth opportunities

Dynamic work environment

Focus on customer experience

Qualifications

• 4 years related experience in retail sales in a managerial capacity.
• Ability to effectively communicate with a high level of proficiency.
• Strong understanding of retail operations.

Responsibilities

• Manage sales, staff, inventory, and operational systems.
• Achieve financial objectives and maximize profitability.
• Lead a high impact team and collaborate with stakeholders.

Skills

Retail sales management

Communication skills

MS Office proficiency

Inventory management

Education

National Diploma in Business Administration

Job description

Looking to be part of a team that’s all about energy, growth, and community? Join PEG Retail Operations (Pty) Ltd, a dynamic fuel & convenience business which comprises a unique network of service stations, operating across a multi branded environment with strong brand equity, offering memorable customer experience at convenient locations across the country. We’re customer-driven and focuses on delivering fuel, convenience retail and quick service food at safe and convenient locations across the country.

Job Specification

Reporting into the Regional Manager Operations, the incumbent would be responsible for managing a fuel and convenience store, which includes overseeing sales, staff, inventory and operational & administrative systems and controls.

Minimum Requirements

• National Diploma in Business Administration, Commerce, Accounting, or related field
• 4 years related experience in retail sales with a proven track record in a managerial capacity
• Ability to effectively communicate and/or negotiate with high level of proficiency
• Excellent MS Office skills and knowledge of retail operating

Key performance indicators

The GOLD business imperatives displayed below are to be used as key indicators in sourcing competent candidates for this critical role.

Growth

• Ability to execute in a diverse environment by building a deep understanding of the company's products and consumers to develop narratives that translate those concepts to broad consumer audiences and customer experiences
• Delivering messaging, communications, and programs that inform, influence, and inspire customers, for example promotional displays

Optimisation

• Achieve financial objectives by preparing an annual budget, scheduling expenditures, maintain branch controls, and analysing variances to maximise profitability and meet sales targets
• Maintain proper stock management, i.e stock controls and reconciliations
• Promote high levels of customer satisfaction by addressing customer complaints
• Compliance with internal company policies, procedures, processes, and external regulations

Leveraging Culture & Diversity

• Ability to lead a high impact team and collaborate with different stakeholders
• Building trusting relations and inspire relations amongst the internal and external stakeholders

Digital Transformation

• Driving the automation/optimization of digital processes and inventory control platforms
• Develop customer-facing content across a variety of segments to publicize the company’s products and brands

Key leadership attributes

• Dealing with complexity
• Sound pragmatic judgement
• Self - awareness
• Achievement orientation

As part of PEG Retail Operations (Pty) Ltd that operates retail, fuel & convenience, you will join the largest independent retail fuel operator in South Africa, operating across multi-branded environment and offering a memorable customer experience at convenient locations across the country.

You will have an opportunity to grow your career and thrive in an accelerating performance environment that values resilience and customer service, and embraces communication, alignment, and relationships. We are committed to providing our employees with opportunities within the KAL Group Ltd to take on new challenges.

If this excites you, learn more about PEG Retail Operations (Pty) Ltd and KAL Group Ltd here: www.kalgroup.co.za/careers/life-at-kal-group

Candidates who are not contacted within 14 working days of the closing date can accept that their application was unsuccessful. PEG Retail Operations (Pty) Ltd applies the principles of equal employment in line with our company’s Employment Equity objectives. Please note that in order to consider your application or interest, KAL Group Ltd will have to process your personal information and that such processing will be subject to the KAL Group HR Processing notice which can be accessed by viewing it on the KAL Group Ltd website under the following hyperlink: https://www.kalgroup.co.za/legal/