Quality jobs in United States

Location: Kempton Park

Job Title: Manager, Operations, Solutions

Type: Full Time

1. Grade 12
2. Warehouse management and/or Supply Chain diploma and/or 5 years warehousing experience in Inventory management
3. Advanced computer literacy in MS Word, Excel, PowerPoint, and Outlook
4. Advanced knowledge of WMS - CargoWrite

1. 3-year experience and effective working knowledge of a Warehouse Management System
2. Excellent housekeeping and experience in Retail Logistics sector
3. Extensive operational knowledge including inbound, stock management, outbound/order fulfillment, return processes, packaging, facility housekeeping, batch and expiry control, audits, SKU management, space utilization, pick-face replenishment, serial number management, expiry management, and variance measurement
4. Problem solving skills including root cause analysis and corrective measures
5. Managerial functions: planning, organizing, leading, controlling, monitoring
6. Effective communication skills (written and verbal)
7. Full site compliance including policies, regulations, work instructions, maintenance, and local authority requirements
8. Stress and conflict management skills
9. Knowledge of SHERQ standards, ISO 9001, ISO 18001
10. Commercial acumen and experience managing client and supplier contracts, SLAs, and risks
11. Financial acumen for cost control
12. Leadership skills for training, performance management, and IR knowledge

• Advanced planning and decision-making abilities
• Assertiveness, negotiation, presentation skills
• Attention to detail, initiative, self-motivation
• Organized, team player, ability to work independently

Maintain operational performance, meet KPIs, implement productivity and cost-saving improvements, manage operational, personnel, quality, safety, and financial aspects.

1. Staff discipline and performance management
2. Maintain equipment and facilities
3. Meet client expectations and develop solutions for continuous improvement
4. Manage daily operational performance and employee development
5. Ensure health, safety, and environmental compliance
6. Support client with customized solutions and process improvements
7. Plan and execute cycle counts, ABC analysis, and other inventory processes
8. Investigate and complete CAPA documents related to errors and KPI issues
9. Create and maintain reports in line with KPIs and contractual obligations
10. Ensure compliance with HSE policies and perform ad hoc duties as required
11. Maintain communication with clients and build supplier relationships
12. Monitor inventory levels, control damaged stock, and ensure process adherence
13. Manage facility maintenance and cleanliness

About DSV

DSV is a global leader in transport and logistics, committed to innovation, digitalization, and growth. With nearly 160,000 colleagues worldwide, we aim to shape the future of logistics through collaboration, accountability, and inclusivity. Join us to make an impact and grow your career.

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Disclaimer: Due to high application volumes, only shortlisted candidates will be contacted. Unsuccessful applicants after four weeks should consider their application unsuccessful. We adhere to fair, non-discriminatory, and affirmative action employment practices, prioritizing candidates from designated groups as per the Employment Equity Act. We reserve the right to close or defer this vacancy at any time.