Quality Control jobs in South Africa
SaaS Technical/Operations Director
The Legends Agency
Senior Professional QS - Renewable Energy Industry
RPO Recruitment
Senior Recruitment Consultant (AHP/Locum)
The Legends Agency
Discover more opportunities than anywhere else. Find more jobs nowFamily/Matrimonial Legal Consultant
Singularity LPO
Head of Tax | Makhanda – Grahamstown
The Recruitment Council
Connect with headhunters to apply for similar jobsRecruitment Consultant (UK Healthcare Perm Desk) Fully Remote
The Legends Agency
Short-Term Claims Manager | Waterkloof
The Recruitment Council
Software Engineer: DevOps & SDLC Innovator
Avochoc
Branch Supervisor | Gugulethu
The Recruitment Council
Call Center QA Monitor - Work from Home Role
Mashreq Bank
BUSINESS INTELLIGENCE & DATA ENGINEER – FRUIT INDUSTRY – PAARL
Agricruitment Limited
Branch Supervisor | Madibeng
The Recruitment Council
Cloud Engineer – Future Talent Pool
Blue Bean Software
SaaS Technical/Operations Director
Job summary
A leading SaaS company in South Africa is seeking a Technical/Operations Director to oversee and optimize their SaaS platform. This role involves defining technical strategies, managing cross-functional teams, and ensuring operational excellence to drive strategic growth. The ideal candidate has a strong technical background in SaaS, cloud technologies, and experience in leading diverse teams. This position offers a chance to influence the company's operational efficiency and business strategy.
Qualifications
- Proven experience as a technical or operations leader in a SaaS environment.
- Strong background in software development and cloud technologies.
- Excellent problem-solving skills with a track record of driving operational improvements.
Responsibilities
- Define and execute the technical and operational strategy for the SaaS platform.
- Oversee the development and continuous improvement of the SaaS platform.
- Implement processes for product delivery and client onboarding.
Skills
Job Title: Saas Technical/Operations Director
WHAT YOU WILL BRING TO THE COMPANY
Are you a visionary leader with a strong technical background in SaaS platforms? Do you thrive on operational excellence and driving strategic growth? We are seeking an exceptional Technical/Operations Director to lead and elevate our SaaS operations to the next level.As the Technical/Operations Director, you will oversee the development, management, and optimization of our SaaS platform, ensuring it aligns with business goals and delivers unparalleled value to our clients. You will play a pivotal role in bridging the gap between technology and business strategy, driving performance, innovation, and operational efficiency.
WHAT YOU WILL BE RESPONSIBLE FOR
- Define and execute the technical and operational strategy for the SaaS platform, ensuring scalability and innovation.
- Oversee the development and continuous improvement of the SaaS platform, ensuring best-in-class performance and reliability.
- Implement and refine processes for product delivery, client onboarding, and system maintenance to meet SLAs and exceed customer expectations.
- Build, mentor, and lead cross-functional teams, fostering a culture of collaboration, accountability, and innovation.
- Leverage analytics and reporting to optimize platform performance and operational efficiency.
- Work closely with leadership, sales, and client success teams to align technical capabilities with business goals.
WHO YOU ARE
- Proven experience as a technical or operations leader in a SaaS environment.
- Strong background in software development, cloud technologies, and platform management.
- Excellent problem-solving skills with a track record of driving operational improvements.
- Experience managing cross-functional teams, including engineers, product managers, and support staff.
- Strong understanding of SaaS metrics (e.g., churn rate, LTV, CAC) and operational KPIs.
- Exceptional communication skills to engage with both technical teams and business stakeholders.
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.