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Logistic Frontline Administrator
Job summary
A logistics and courier company is seeking a Logistics Front Line Administrator to manage front-desk operations, assist clients, and process transactions. Candidates should have at least 2 years' experience in administration or customer service and be proficient in MS Office. The role involves handling payments, assisting walk-in clients, and coordinating deliveries. This is a full-time position based in Roodepoort, offering competitive salary and growth opportunities within the team.
Benefits
Qualifications
- Minimum 2 years of experience in an administrative or customer service role.
- Experience with cash and electronic payment handling.
- Ability to multitask in a fast-paced environment.
Responsibilities
- Welcome and assist clients and delivery partners.
- Handle incoming calls and email queries.
- Process payment transactions from customers.
Skills
Education
Tools
ClicknowExpress is a fast-growing logistics and courier company providing reliable delivery solutions across South Africa. We are currently seeking a professional and service-driven Logistics Front Line Administrator to manage our front-desk operations, assist clients, and process in-branch transactions.
- Welcome and assist walk-in clients, drivers, and delivery partners
- Handle incoming calls, email queries, and shipment tracking requests
- Receive and process payment transactions from walk-in customers (card, cash, or EFT)
- Issue receipts and maintain accurate daily payment records
- Coordinate with warehouse and dispatch teams to prepare outgoing deliveries
- Capture and file PODs, delivery notes, and waybills
- Maintain a clean, organized front-desk area and ensure excellent customer service
- Provide general administrative support to branch supervisors and logistics coordinators
- Minimum 2 years of experience in an administrative, customer service, or front-office role (preferably in logistics or retail)
- Experience handling basic cash and electronic payment systems
- Strong communication and interpersonal skills
- Proficient in MS Office (Word, Excel, Outlook); experience with POS or logistics systems is an advantage
- Matric certificate required; further qualification in office admin or logistics is a plus
- Organized, detail-oriented, and able to multitask in a fast-paced environment
- Competitive salary
- A stable, supportive working environment
- Growth opportunities in a fast-moving logistics business
- Exposure to day-to-day courier and supply chain operations
Job Type: Full-time
Experience: Logistic / Retail: 1 year (Required)
Administration, Customer Service, Front Office: 1 year (Required)
Work Location: In person
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.