Debriefer (Contract position) - George

Boardroom Appointments; George; On-site; ZAR 300 000 - 400 000; Full time

Job summary

A local recruiting agency is seeking a Debriefer for a 6-month contract in George, South Africa. The role involves ensuring daily collections and deliveries are accurately debriefed, with a focus on compliance and quality checks. Ideal candidates will have Matric, strong communication skills, and the ability to work under pressure. This position offers an opportunity to contribute to operational excellence in a dynamic environment.

Qualifications

• Strong attention to detail is required for checking stock and documentation.
• Must be able to process and document collections and deliveries accurately.

Responsibilities

• Ensure all collections and deliveries are debriefed every day.
• Verify and report any discrepancies to local management.
• Scan and document all relevant paperwork for records.

Skills

Ability to identify discrepancies

Good communication skills both externally and internally

Self-motivated

Work well under pressure

Education

Matric

Job description

About the job Debriefer (Contract position) - George

6 Months Contract

Job purpose:

To ensure all collections and deliveries are debriefed every day.

• Matric
• Ability to identify discrepancies
• Ability to check stock and documentation
• Ability to read stock labels
• Self-motivated
• Work well under pressure
• Good communication skills both externally and internally

COLLECTION DEBRIEF

• All actions performed by the driver are to balance against the Adhoc requests and daily collections requests;
• Adhoc requests should be specified against the collections request and driver route allocation
• The Daily collections should be confirmed against the daily collections manifest.
• Any missed collection must be reported and escalated to the relevant management for immediate action.
• CSD must be informed to alert the customer and give information pertaining to action taken to rectify the failure.
• All quality aspects of the waybill and documentation must be checked.
• All parcels must be accepted after checking packaging and documentation.
• Report any discrepancies to local management to escalate if necessary.
• Accepted items must be prepared for dispatch via network.
• All documentation or waybills are to be scanned for record purposes.
• Attach all billing copies of waybills to collection manifest and hand over all documentation to the billing department on a handover manifest. Once handed over, confirm receipt thereof with the billing department via e-mail.

DELIVERY DEBRIEF

• Capture all PODs on system for record purposes.
• All incoming documentation must be scanned after quality check.
• Attach PODs to delivery manifest and forward manifest to the Billing Department on a handover manifest. Once handed over, confirm receipt thereof with Billing Department via e-mail.
• Return parcels must be captured, stating the reason returned using the reason codes
• Inform Call Centre of failures in an effort to contact customer.
• All items must be secured for alternative action.

GENERAL

• Communications between staff is vital in the ops department.
• Ensure that the house keeping standards are of high standard at all times
• Consider the POPI Act with regards to paperwork on desks, etc.