Call Center jobs in South Africa
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Senior Call Center Specialist – Policy & Claims
Job summary
A prominent insurance company is seeking customer-oriented individuals for their Call Centre team in Centurion. You will receive and handle policy inquiries and follow up on claims. This role values self-reliance and communication skills, offering a competitive compensation package along with opportunities for employee development. Ideal candidates should be able to manage multiple tasks effectively within a call center environment.
Benefits
Qualifications
- Strong communication skills for telephone inquiries.
- Ability to manage multiple tasks in a call center environment.
- Experience handling customer policy inquiries.
Responsibilities
- Receive and handle telephone policy inquiries.
- Follow up on outstanding requirements regarding claims.
- Provide feedback on outstanding accounts.
Skills
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.