Inside Sales Pro: Turn Calls into Customers

Mass Markets; Cape Town; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A leading Business Process Outsourcing company in Cape Town is seeking enthusiastic Sales Representatives to join their call center team. You'll connect with potential and existing customers to promote products and drive sales, thriving in a fast-paced environment. Ideal candidates are motivated, energetic, and capable of multitasking while providing excellent customer service. Comprehensive training is offered, making it a great opportunity for driven individuals looking to excel in their careers.

Benefits

Annual leave

Health benefits

Career growth opportunities

Paid training

Positive work environment

Casual dress code

Qualifications

• Fluency in English, both written and spoken.
• Experience with data-entry utilizing a computer.
• Ability to type 20+ words per minute.
• Reliable with regular attendance and punctuality.

Responsibilities

• Handle inbound and outbound customer contacts.
• Resolve customer issues with empathy and professionalism.
• Document and process customer claims accurately.
• Ensure first-call resolution through effective handling of queries.

Skills

Customer service orientation

Communication skills

Organizational skills

Problem solving

Ability to multi-task

Education

National Senior Certificate (NSC) or equivalent

Tools

Microsoft Office Suite

Job description

A leading Business Process Outsourcing company in Cape Town is seeking enthusiastic Sales Representatives to join their call center team. You'll connect with potential and existing customers to promote products and drive sales, thriving in a fast-paced environment. Ideal candidates are motivated, energetic, and capable of multitasking while providing excellent customer service. Comprehensive training is offered, making it a great opportunity for driven individuals looking to excel in their careers.