Senior Call Center Specialist – Policy & Claims

AVBOB South Africa; Centurion; On-site; ZAR 50 000 - 200 000; Full time

Job summary

A prominent insurance company is seeking customer-oriented individuals for their Call Centre team in Centurion. You will receive and handle policy inquiries and follow up on claims. This role values self-reliance and communication skills, offering a competitive compensation package along with opportunities for employee development. Ideal candidates should be able to manage multiple tasks effectively within a call center environment.

Benefits

Competitive compensation package

Employee development opportunities

Qualifications

• Strong communication skills for telephone inquiries.
• Ability to manage multiple tasks in a call center environment.
• Experience handling customer policy inquiries.

Responsibilities

• Receive and handle telephone policy inquiries.
• Follow up on outstanding requirements regarding claims.
• Provide feedback on outstanding accounts.

Skills

Customer-oriented

Self-reliant

Communication

Job description

A prominent insurance company is seeking customer-oriented individuals for their Call Centre team in Centurion. You will receive and handle policy inquiries and follow up on claims. This role values self-reliance and communication skills, offering a competitive compensation package along with opportunities for employee development. Ideal candidates should be able to manage multiple tasks effectively within a call center environment.