Business Analyst jobs in South Africa

Sable International offers innovative professional services to international citizens. We create tailor-made solutions to meet the accounting, wealth, financial, currency and nationality needs of our clients. We pride ourselves on providing solutions that suit our clients’ unique individual circumstances; our employees are key in achieving this goal.

The staff in our Cape Town, Durban, London, Melbourne, and Portugal offices are passionate about their areas of expertise and take pride in helping our clients achieve their goals. As a result, we have an energised and fun company culture, something that sets us apart from other professional services firms.

Job Overview:

This role focuses on building and managing relationships with schools, universities, and partner agents to grow Study Abroad’s presence in the higher education market. You will promote services at events and expos, generate new business opportunities, and work closely with internal teams to ensure a seamless client journey from lead generation to enrolment.

The position also involves coordinating marketing activities, reporting outcomes to management, maintaining accurate CRM data, and ensuring compliance with document retention requirements. Overall, the role combines client management, business development, and marketing support to drive growth and deliver exceptional partner and client experiences.

• Have a related diploma or degree preferably
• Have proven experience in client management, business development, and marketing
• Have key customer service and sales skills
• Can take initiative, be self-motivated and proactive
• Have outstanding communication and interpersonal skills with the ability to engage professionally with international clients and partners
• Have excellent reporting and presentation skills
• Can work independently and collaboratively within a team
• Are computer literate, and have experience using MS Excel, Word, and Outlook
• Have the willingness to travel as required

Among other tasks, your main responsibilities will include:

Client Management:

• Building and sustaining relationships with schools, universities, and partner agents
• Managing and developing client relationships – ensure optimum growth in partner numbers and client satisfaction within the Higher Education Markets
• Arranging and attending regular client meetings when required

Business Development and Sales Support:

• Visiting schools and host fairs/expos to promote our Study Abroad services and establish strong, enduring relationships and networks with key personnel
• Understanding the specific needs and requirements of each school/university to tailor our services effectively
• Generating and developing new business: accurately presenting and communicating Study Abroad’s services to new and existing partner channels to drive lead generation
• Collaborating with the student advisers to facilitate seamless transitions from lead generation to enrolment
• Planning and forecasting to ensure that targets are achieved
• Assisting in the overall marketing efforts and conducting presentations

Marketing Coordination:

• Working with the marketing team and the student advisers to develop and implement marketing strategies and coordinate events
• Reporting on events to senior management and clients
• Sending out feedback requests after each event and reporting on findings

Client Reporting and Compliance:

• Producing ad-hoc reports as required by clients and Study Abroad stakeholders
• Ensuring document retention responsibilities are complied with and maintain accurate and up to date client data on CRM system

Event Coordination and University Visits:

• Working with the Partner Relations Coordinator and Events Coordinator to manage Edu-Sessions South Africa, handling school venue bookings, budget follow-ups, and marketing campaign rollouts.
• Managing university representative visits by coordinating their schedules and involvement in school visits and suggested campaigns.
• Coordinating all events for both sports and study abroad, ensuring successful execution and adherence to strategy.

Advertising:

• Reviewing social media advertising performance, create bi-monthly reports for the director by analyzing ad performance in comparison to previous weeks and months.
• Working alongside the SEO Specialist to create and implement Google PPC campaigns, reviewing every month to assess landing page effectiveness and campaign performance.

Respond.IO Platform Management:

• Manage Respond.IO by creating and implementing strategies to enhance user engagement and response times.

Inventory and Marketing Material Management:

• Ensure all marketing materials are in stock and available for events, including interest forms, flyers, pens, banners, table decorations, and gazebos.
• Coordinate the distribution and availability of all marketing materials for events. Manage inventory of marketing materials and ensure nothing is lost or stolen.

Ad-hoc:

• Providing regular feedback to the Managing Director on progress, issues, or concerns, including business development related duties
• Including data capturing onto a CRM system and related administration duties
• Staying up to date on product knowledge so you’re able to effectively market products to prospective partners