Operation Manager jobs in Singapore

Responsibilities:
The role is leading an Operations team handling all operational aspects of the branch, including Treasury, Trade & Loans, and Private Banking operations. The role is balanced between people management and project management.

• Overseeing the Operations team BAU to ensure adherence to standards and procedures of the Bank.

• Identifying operational and process gaps and implementing controls to mitigate risks.

• Driving transformational projects where required, focusing on fine-tuning and refining gaps and improving current processes.

• Developing and implementing growth strategies, presenting new ideas, and establishing priorities for the Bank’s operations.

• Working closely with team leaders to understand development and training requirements of the Operations team.

• Providing mentoring to Ops team members and motivating staff to meet organizational goals.

• Resolving all operational issues that may arise from time to time.

Requirements:

• Minimum 12 years’ related working experience within the Banking industry Operations space with strong domain knowledge covering Treasury, Trades & Loans, and Private Banking (at least 2 areas).

• Relevant experience in operational management and operating as an effective leader overseeing multiple teams.

• Proven track record of change management and improving effectiveness and efficiency of business processes.