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E-Commerce Operations Executive
Résumé du poste
An established e-commerce firm in Singapore seeks an E-Commerce Operations Executive. This role involves managing order processing, inventory management, and updating product listings across various platforms. The ideal candidate will have at least a year of experience in e-commerce, strong communication skills, and proficiency in Adobe Photoshop for editing product images. Candidates should be detail-oriented, organized, and able to work both independently and collaboratively. Immediate availability is preferred.
Qualifications
- At least 1 year of experience in e-commerce related roles.
- Proficiency in Adobe Photoshop for photo editing.
- Good communication skills.
Responsabilités
- Assist in processing and managing e-commerce orders across platforms.
- Respond to customer inquiries professionally and timely.
- Take and edit high-quality product photos for listings.
- Design cover photos for e-commerce platforms.
- Monitor and manage inventory levels on all platforms.
Connaissances
As an E-Commerce Operations Executive, you will play a crucial role in supporting the E-Commerce team and ensuring the smooth operation of our online stores. This position requires a detail-oriented and organized individual who can manage order processing, inventory management, and website maintenance. You will be responsible for updating product listings, monitoring inventory levels and scheduling deliveries.
- Assist in processing (picking and packing) and managing all e-commerce orders across multiple platforms, including but not limited to Shopee.
- Ensure accurate and timely order.
- Respond to customer inquiries professionally and in a timely manner across all online channels.
- Resolve any customer concerns or issues related to orders, products, or delivery.
- Take high-quality and appealing photos of new arrivals and products for e-commerce listings.
- Edit and optimize product photos for online platforms.
- Design cover photos for product listings on e-commerce platforms.
- List new arrivals and update product descriptions, pricing, and stock on all relevant e-commerce platforms.
- Regularly update and manage inventory levels on all e-commerce platforms to ensure accurate stock availability.
- Monitor stock movement and assist with stock adjustments as needed.
- Support warehouse duties to ensure smooth inventory management and operational flow.
- Perform regular quality checks and inspections of goods to ensure product quality and adherence to standards.
- Assist in coordinating and arranging delivery routes for drivers to ensure efficient and timely delivery.
- Provide backup support for handling website orders and responding to customer inquiries during peak periods or staff absence.
- Perform additional tasks as assigned by the management to support the smooth running of the e-commerce operations.
- At least 1 year of experience in e-commerce related roles
- Proficiency in Adobe Photoshop for photo editing
- Good communication skills
- Able to work independently as well as in a team
- Short notice period (immediate or less than 1 month) will be an advantage
* Le salaire de référence se base sur les salaires cibles des leaders du marché dans leurs secteurs correspondants. Il vise à servir de guide pour aider les membres Premium à évaluer les postes vacants et contribuer aux négociations salariales. Le salaire de référence n’est pas fourni directement par l’entreprise et peut pourrait être beaucoup plus élevé ou plus bas.