Senior Restaurant Operations Manager

GMSR PTE. LTD.; Singapore; On-site; SGD 100,000 - 125,000; Full time

Job summary

A restaurant management company in Singapore is looking for a Kitchen Supervisor with at least 10 years of experience in Prata Flipping. The role includes supervising and guiding food preparation, standardizing recipes, managing kitchen maintenance, and leading staff training. The ideal candidate will be accountable for kitchen performance, food quality, and overall outlet standards. Join us to maintain operational excellence and ensure customer satisfaction.

Qualifications

• Minimum 10 years experience in Prata Flipping.

Responsibilities

• Provide expert-level supervision and hands-on guidance in Prata, Goreng, and Dosa preparation.
• Standardize, implement, and strictly follow recipe SOPs for all core menu items.
• Oversee complete kitchen maintenance, including equipment, exhaust systems, refrigeration, gas lines, and hygiene standards.
• Lead, train, and mentor kitchen and service staff to maintain operational excellence.
• Monitor and control daily sales, wastage, food cost, and operational expenses.
• Handle customer feedback, complaints, and quality issues in a professional and timely manner.
• Take full accountability for kitchen performance, food quality, staff discipline, and overall outlet standards.

Job description

1. Provide expert-level supervision and hands‑on guidance in Prata, Goreng, and Dosa preparation.

2. Standardize, implement, and strictly follow recipe SOPs for all core menu items.

3. Oversee complete kitchen maintenance, including equipment, exhaust systems, refrigeration, gas lines, and hygiene standards.

4. Lead, train, and mentor kitchen and service staff to maintain operational excellence.

5. Monitor and control daily sales, wastage, food cost, and operational expenses.

6. Handle customer feedback, complaints, and quality issues in a professional and timely manner.

7. Take full accountability for kitchen performance, food quality, staff discipline, and overall outlet standards.

Experience: Minimum 10 years experience in Prata Flipping