Assistant Operation Manager - Enrichment Centre / 5 days / East [2683]

THE SUPREME HR ADVISORY PTE. LTD.; Singapore; Hybrid; SGD 20,000 - 60,000; Full time

Job summary

A reputable HR advisory firm in Singapore is seeking an Assistant Centre Manager to ensure high-quality customer service and administrative support. The role requires managing interactions with students and parents, maintaining the student management system, and supporting the operations manager. Candidates should hold at least a Diploma and have relevant customer service experience. Proficiency in MS Office, Zoom, and Google Drive is essential. This position involves weekdays and weekend work with a salary range of $3,000 - $4,000.

Qualifications

• At least Diploma in any discipline.
• Relevant customer service-related job experience.
• Proficiency in MS Office, Zoom, Google Drive, and AI-generative apps.

Responsibilities

• Attend to all walk-in potential customers and existing parents.
• Handle registration of new students and requests for changes.
• Upkeep of Centre’s student management system.
• Prepare invoices and collection reports.
• Assist the operations manager with team management.

Skills

Customer service experience

Proficiency in MS Office

Familiarity with Zoom

Knowledge of Google Drive

Understanding of AI-generative apps

Education

Diploma in any discipline

Job description

WhatsApp: [phone] (Kyler)
Email: [e-mail]
Assistant Centre Manager

• Working day: 4 Weekdays + 1 Weekend / 3 Weekdays + 2 Weekends
• Working Hour: Weekdays: 10.20am - 7.20pm ; Weekends: 8.45am - 6.30pm
• Salary: $3,000 - $4,000
• Location: Tampines & Marine Parade

Job Responsibilities:

1) Customer Service

• Attend to all walk-in potential customers and existing parents, phone calls and emails promptly and professionally
• Handle registration of new students, attend to requests pertaining to change of courses and time slots by existing students/parents, handle termination of courses by existing students
• Upkeep of Centre’s student management system and perform audit of system regularly
• Preparation of sales presentation kits
• Training of new and existing customer service executive

2) Administration

• Prepare invoices and handle payment collection
• Prepare debtors listings and send reminders for late payment
• Maintain petty cash and prepare daily collection report
• Assist the operation manager manager with resource management and team management
• Perform ad-hoc duties or projects assigned by the operations manager.

3) Support for Operations Manager

• Work with various stakeholders to resolve any conflicts or issues

Job Requirement:

• At least Diploma in any discipline (Full time)
• Relevant customer service-related job experience
• Proficiency in MS Office, Zoom, Google Drive, AI-generative apps