Key Account Manager jobs in Singapore

Eurofins Scientific is an international life sciences company, providing a unique range of analytical testing services to clients across multiple industries, to make life and our environment safer, healthier and more sustainable. From the food you eat, to the water you drink, to the medicines you rely on, Eurofins laboratories work with the biggest companies in the world to ensure the products they supply are safe, their ingredients are authentic and labelling is accurate.

The Eurofins network of companies believes that it is a global leader in food, environment, pharmaceutical and cosmetic product testing and in discovery pharmacology, forensics, advanced material sciences and agroscience contract research services. It is also one of the market leaders in certain testing and laboratory services for genomics, and in the support of clinical studies, as well as in biopharma contract development and manufacturing. It also has a rapidly developing presence in highly specialised and molecular clinical diagnostic testing and in-vitro diagnostic products.

In over 35 years, Eurofins has grown from one laboratory in Nantes, France to ca. 62,000 staff across a decentralised and entrepreneurial network of over 900 laboratories in 62 countries. Eurofins companies offer a portfolio of over 200,000 analytical methods to evaluate the safety, identity, composition, authenticity, origin, traceability and purity of biological substances and products.

In 2024, Eurofins generated total revenues of EUR 6,515 billion, and has been among the best performing stocks in Europe over the past 20 years.

• Achieves annual sales plan and sales targets through transactional accounts on a global basis.
• Handles inbound client calls, qualifies clients and if appropriate grows client relationships at the appropriate levels.
• Collaborates effectively with account executives in business unit; brings potential opportunities to their attention.
• Transfers accounts and client information to Account Executives.
• Manages annual expense budget.
• Expands client requests upselling for business unit.
• Provides weekly sales activity reports to management.
• Develops client call cycle to achieve objectives and sales plan; follows up on leads.
• Provides general intelligence on key competitors.
• Sells the business unit’s capabilities and differentiation frameworks via web meetings.
• Responds to intercompany (Interco) queries and captures opportunities to promote/sell local testing capabilities for both microbiology and chemistry.
• Recognizes and communicates sales opportunities for other business units.
• Sets and manages customer expectations.
• Collaborates with companywide resources to achieve superior customer satisfaction.
• Organizes and hosts client visits if required.
• Uses CRM to manage internal communication and document territory and client information as required for the business unit.
• Responsible for opportunity management and accurate pipeline forecasting.
• Maintains frequent email and phone contact with clients.
• Periodic contact of all current clients for cross selling and new product information.
• Leverage Marketing, SMEs and Operational staff for leads and collateral to heighten clients’ awareness of BU services; tap into thought leadership and share existing collateral including websites, press releases, e-news, eblast targets, new product releases.
• Co-calling on accounts with AEs to promote BU business; providing scientific/technical credibility.
• Evaluates quotations for territory and provides inputs to ensure client and company requirements are met.
• Collaborates effectively with sales executives from other Eurofins sites to bring potential opportunities to their attention.
• Assists in determining margins and pricing with Client Services.
• Participates in proposal scope development as appropriate.
• Supports transactional clients.
• Leverage social selling and outbound initiative including but not limited to LinkedIn, eblasts, and web conferences, regional meetings, target account events, global trade shows in local venue, local symposia.
• Creating leads from literature and industry events including peer reviewed journals, poster/symposium presenters and attendee lists.
• Establishes, nurtures and grows client relationships at the appropriate levels.
• Flexibility to participate in meetings across various time zones outside core working hours.
• Occasionally working extended hours in order to adhere to client deliverable timelines or attend client meetings.

• Bachelor’s degree in microbiology and/or chemistry or business field preferred.
• Moderate industry knowledge.
• Functional scientific/technical expertise in specific area of food technology, manufacturing, auditing, lab testing etc.
• 2-4 years sales (or relevant) experience selling services directly to the food, pharma and/or biotech sectors with direct interaction with mid-level and executive level decision makers.

What we offer: As an employer, we’re keen to look after our people with as much dedication as they look after our patients. That’s why we offer competitive salaries, excellent training and exceptional career prospects. We’re a growing and ambitious company, so there is huge potential here to develop with us and enjoy fantastic rewards in your career. Our company offers:

• 13th month Annual Wage Supplement

Your data: As part of any recruitment process, the company collects and processes personal data relating to job applicants. The company is committed to being transparent about how it collects and uses that data and to meeting its data protection obligations.

Eurofins Food Testing is an Equal Opportunities Company.