Executive jobs in Singapore
Customer Service Executive (West Area / 5 Days Work / Sign-on Bonus!) - SS10
THE SUPREME HR ADVISORY PTE. LTD.
B2B Fresh Produce Sales Executive | High Commissions
MEOD PTE. LTD.
Discover more opportunities than anywhere else. Find more jobs nowQA Executive: Food Safety & Quality Lead (ISO22K/HACCP)
RECRUIT EXPRESS PTE LTD
Purchasing Executive (Construction)
CWP PRECAST PTE. LTD.
Connect with headhunters to apply for similar jobsHousekeeping Logistics Associate (Meals Provided)
TREETOPS EXECUTIVE RESIDENCES
Beauty Operations & Logistics Admin
BFMH PTE. LTD.
logistics Support Assistant
TREETOPS EXECUTIVE RESIDENCES
Barista & Guest Experience Specialist
HATHAWAY PTE. LTD.
Digital Marketing with Design Graphic Background
P D DOOR PTE. LTD.
Digital Marketing & Graphic Design Specialist
P D DOOR PTE. LTD.
Executive Personal Assistant to MD — Calendar & Travel
PENANSHIN SHIPPING PTE. LTD.
Project Executive
FULL HOUSE BUILDING CONSTRUCTION PTE. LTD.
Senior Accounts Executive: Financial Operations & Reporting
THE SUPREME HR ADVISORY PTE. LTD.
Sales Executive: Grow Revenue & Build Key Relationships
INGENIQUE SOLUTIONS PTE. LTD.
Customer Service Executive (West Area / 5 Days Work / Sign-on Bonus!) - SS10
Job summary
A leading HR advisory firm in Singapore seeks a Customer Service Executive to handle inquiries, complaints, and administrative tasks to enhance customer satisfaction. Key responsibilities include responding to customer requests, managing feedback, and coordinating with internal departments. A diploma in Service Management or Business and at least two years of relevant experience are preferred. This role offers competitive salary and company transport allowances.
Benefits
Qualifications
- At least 2 years of relevant experience preferred.
- Experience with customer service databases is a plus.
Responsibilities
- Respond to customer inquiries and service requests promptly.
- Handle customer complaints and follow-up for resolution.
- Provide administrative support related to customer billing.
Skills
Education
- Location: Tuas
- Company Transport / Transport Allowance $120 if candidate possess own transport
- Monday to Friday (8am to 5pm)
- Basic: $3300 to $3500
- Minimum Diploma in Service Management, Business, or a related field.
- At least 2 years of relevant experience are preferred.
- Respond promptly and professionally to customer inquiries, service requests, and complaints.
- Handle customer feedback or complaints and follow up to ensure resolution.
- Handle customer inquiries and interactions as the primary point of contact via phone, email, and face‑to‑face communication.
- To receive all enquiries, take note of the caller’s particulars such as name, position, Company, telephone and other relevant details for subsequent follow‑up by Business Development team.
- Monitor and manage collection schedules and purchase order.
- Provide administrative support related to customer billing, issue service engagement form or eSEF, compliance documentation and consolidate monthly report for customer.
- To maintain and upkeep the filing system and NAV software on all aspects of waste information.
- Assist Customer Service Manager in improving customer satisfaction by gathering feedback and recommending process improvements.
- To update customer database in respect of customers and potential customers.
- Coordinate with internal departments such as operations, logistics, billing and site operations teams to ensure timely waste collection and service delivery as per customer request.
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.