Barista & Guest Experience Specialist

HATHAWAY PTE. LTD.; Singapore; On-site; SGD 24,000 - 36,000; Full time

Job summary

A local coffee service provider in Singapore is seeking a Barista/Service Executive. The ideal candidate is passionate about coffee and providing exceptional customer service. Responsibilities include preparing beverages, ensuring customer satisfaction, and maintaining high hygiene standards. A strong attitude and interpersonal skills are essential. Benefits include annual leave, medical claims, performance bonuses, and staff meals.

Benefits

Annual Leave

$300 medical claims per year

Medical Hospitalisation/Work Injury Insurance

Staff meal provided

Bonus upon good performance

Yearly Increment upon good performance

Qualifications

• Excellent attitude and hardworking.
• Very passionate about coffees, service, and food.
• Motivated to want to delight and please all different customers.
• Attentive to details to ensure smooth operations with minimal errors.
• Good interpersonal skills to build working relationships.
• Good problem-solving skills for continued operations.

Responsibilities

• Prepare high quality coffees and beverages.
• Execute latte art.
• Calibrate equipment for optimal use.
• Ensure customers feel welcome.
• Provide excellent and friendly service.
• Ensure smooth ordering experience.
• Deliver food and beverages professionally.
• Assist with payment processes.
• Handle customer complaints effectively.
• Maintain cleanliness and hygiene standards.

Skills

Excellent attitude

Passionate about coffee and service

Motivated to please customers

Good interpersonal skills

Good problem-solving skills

Job description

A local coffee service provider in Singapore is seeking a Barista/Service Executive. The ideal candidate is passionate about coffee and providing exceptional customer service. Responsibilities include preparing beverages, ensuring customer satisfaction, and maintaining high hygiene standards. A strong attitude and interpersonal skills are essential. Benefits include annual leave, medical claims, performance bonuses, and staff meals.