Customer Service jobs in Germany

What the role is:

What you will be working on:

1. Organisational Development & Corporate Services Management
2. Build a positive department culture aligned with MOM’s vision through internal communications, programmes, activities, and recognition of officers demonstrating exemplary service and MOM values.
3. Monitor departmental performance metrics and recommend strategies to meet goals and targets.
4. Ensure effective office administration, including asset management, records management, and compliance with SOPs and guides.
5. Assist with finance and budget management, including expenditure planning, monitoring, and ensuring proper budget utilization.
6. Support procurement activities, including contracts management, developing checklists, and conducting internal audits for compliance.

What we are looking for:

• A tertiary qualification with relevant experience in customer service, organisational development, or corporate services roles.

• Strong analytical, problem-solving, and communication skills
• Excellent stakeholder management and influencing abilities
• Organised, with good time-management skills and a commitment to high-quality outcomes
• Independent and self-motivated
• Proficiency in Microsoft Office; skills in digital/design tools like Canva are advantageous

About Ministry of Manpower: