Customer Service-Jobs in United States

Requirements

At least 3 years experience working in Semi-conductor industry or liaising with customers from Semi-conductor industry, industrial pumps and filtration industry, or similar sectors

Job Accountability

1. Implements sales strategies to meet or exceed sales objectives for the assigned accounts

2. Ensures that the products are appropriately priced to meet the targeted profit margin as set by the Company to improve on sales and customer support for resolution, maintaining or adjusting actions

3. Conducts or organizes training seminars and presentations for customers when required

4. Provides daily customer service to resolve customer questions and concerns regarding quality, availability, and delivery, and also provides first-hand technical assistance to customers and coordinates Suppliers’ technical resources to ensure that technical solutions are developed to meet customer satisfaction

5. Facilitates the speedy resolution of accounts receivable issues as assigned in order to support the achievement of Company revenue targets