lavori da Customer Service in località Singapore

Why Join Us?

· Encouraging Work-Life Balance.

· Good Career Development Opportunities.

· Work with a Small and Vibrant Team.

· Opportunity to Wear Many Hats and Gain Different Sets of Skills.

With the rapid expansion of Delifrance Singapore, a concept of OUE Restaurants’ portfolio of fine dining and casual dining brands in Singapore, we are on the lookout for individuals who are excited about hospitality and lifestyle and champion sustainable concepts.

We're seeking a highly motivated and experienced Supervisor to join our dynamic team. In this role, you'll work closely with the Outlet Managers to oversee daily operations and deliver outstanding customer service. You'll also play a key role in supervising and training new team members, managing inventory, and ensuring compliance with health and safety regulations.

Key Responsibilities

· Ensure the smooth running of outlet operations, including effective inventory management, to create a seamless and enjoyable experience for guests and team members.

· Provide friendly and efficient food and beverage services, ensuring positive and memorable interactions that make each visit special.

· Keep customers informed about current and upcoming promotions, enhancing their experience.

· Ensure cleanliness and a pleasant atmosphere, creating an inviting environment for customers to enjoy their meals.

· Adhere to company policies, standard operating procedures (SOPs), and grooming guidelines.

· Timely communication of any repairs or maintenance required for equipment and fixtures to keep operations running smoothly.

· Ensure smooth and accurate ordering and billing, coordinating cashiering activities to uphold financial integrity.

· Train, mentor, and supervise team members, fostering a positive and efficient work environment that encourages professional growth and collaboration.

· Encourage a positive work environment and high morale among team members, promoting teamwork and collaboration.

· Monitor stock levels, oversee ordering, and ensure proper organization of supplies to maintain operational efficiency.

· Ensure accurate and timely reporting of daily sales and manage banking processes.

· Assist with any additional duties assigned by your supervisor or management, fostering a supportive team environment.

Requirements and Qualifications

• At least 2 years of experience in casual dining or relevant experience in a similar concept.

• Familiarity with POS systems—experience with CG Infinity is a plus!

• Able to start working immediately is a plus.

Personality and Competencies/Skills

· Proven ability to lead service teams to excel, consistently delivering outstanding customer experiences.

· Committed to delivering exceptional service, leaving a positive impression in every interaction.

· Self-motivated and eager to learn, continuously seeking growth opportunities.

· A genuine love for people and food, dedicated to crafting memorable dining experiences.

· Bring enthusiasm and energy to foster a supportive team environment for success.