Full Time Clinic Assistant

ETERN MEDICAL GROUP PTE. LTD.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A leading medical group in Singapore is seeking a dedicated and service-oriented individual to join their team. The role involves triaging patients, assisting with medical procedures, and managing billing tasks. Ideal candidates possess strong customer service skills, a good command of English, and any additional language skills as an advantage. The position promises growth opportunities and a friendly work environment with generous financial rewards.

Benefits

13-month bonus

Yearly medical and dental benefits

Team incentives

Training and development

Wellness programs and team-building activities

Qualifications

• Sales or customer service experience is an added advantage.
• Good learning and service attitude are compulsory.
• Ability to commit to 44 hours per week including nights and weekends.

Responsibilities

• Triage, patient registration, and assisting with medical procedures.
• Perform billing, including HSG, CHAS, and Medisave transactions.
• Maintain cleanliness and infection control in the clinic.

Skills

Customer service

Basic IT proficiency

Good command of spoken English

Multilingual abilities

Education

Minimum GCE O’ level

NITEC

Higher NITEC

Diploma

Tools

Clinic Assist

Managed Care portals

Job description

Our work environment includes:

• Financial Rewards with Team Incentives
• 13-month bonus plus 2 payouts of performance bonus in a year
• Yearly Medical and Dental benefits
• Friendly and service-oriented environment
• Training and development for Growth opportunities
• Wellness programs and team-building activities

Job Description & Requirements

• Triage, Patient registration, dispensing of medication, and collecting payments
• Explain medical and health screen packages to patients
• Arrange/Booking appointments for patients for follow-up treatment and vaccination
• Answering phone, messaging and email enquiries
• Assist doctors with chaperoning and conduct minor procedures, swab procedures and vital signs measurement
• Performing administrative duties assigned by a superior
• Perform billing, including HSG, CHAS and Medisave payment transactions
• Daily e-submission of Insurance Managed Care claims
• Top up medications, assist in inventory, and stock-taking as required
• Infection Control, housekeeping and responsible for the cleanliness of the entire clinic facilities

Requirements:

• Minimum GCE O’ level, NITEC, Higher NITEC in any discipline. Diploma holders are welcome.
• Sales or customer service experience is an added advantage.
• Preferably, stay in the northeast area.
• Must be able to commit to full-time hours up to 44hr per workweek
• Must be able to commit to 3 nights and 1 weekend shift.
• Good learning and service attitude are compulsory. Passionate about customer service.
• Basic IT proficiency required (Clinic Assist, Managed Care portals)
• Good command of spoken English.
• The ability to speak more languages/dialects will be an added advantage