Customer Service jobs in Singapore
ASSISTANT SERVICE MANAGER
MANDATE OF MANPOWER PTE. LTD.
Assistant Restaurant Manager | High - End Steakhouse | Esplanade | 5 Days | Up To $6.5K - 4461
THE SUPREME HR ADVISORY PTE. LTD.
F&B Executive - North Indian Restaurant (GCW)
MILLENNIUM & COPTHORNE INTERNATIONAL LIMITED
Discover more opportunities than anywhere else. Find more jobs nowGlobal Director, Key Account Management Fashion Logistics
HELLMANN SINGAPORE PTE. LTD.
Operations & Technology Associate
EQUAL-ARK SINGAPORE LTD.
Connect with headhunters to apply for similar jobsGuest Relations Officer / Executive
FOOD CONCEPTS GROUP SINGAPORE PTE. LTD.
Restaurant Operations Supervisor
INDIAN HOUSE BOAT QUAY PTE. LTD.
Technical Specialist (Licensed Electrical Worker)
OCS GROUP (S) FACILITY SERVICES PTE. LTD.
Retail Associate (Mattress)
EPITEX INTERNATIONAL PTE LTD
Guest Service Officer | Front Office | Hospitality
JUST RECRUIT SINGAPORE PTE. LTD.
Customer Service Officer @ Clementi (FMCG Industry) - SM09
THE SUPREME HR ADVISORY PTE. LTD.
CUSTOMER SERVICE EXECUTIVE - SWISS MNC (Hybrid working)
PEOPLE PROFILERS PTE. LTD.
After Sales Support (Freight Forwarding)
WECRUIT PTE. LTD.
Sales Executive
MARINA EXPRESS INTERNATIONAL PTE. LTD.
Customer Service Coordinator
THE STONE DIARIES PTE. LTD.
ASSISTANT SERVICE MANAGER
Job summary
A leading F&B service provider in Singapore is seeking a dedicated professional to assist the Outlet Manager in daily operations. Your responsibilities include driving revenue, managing guest relations, and overseeing staff recruitment and training. The ideal candidate has a Diploma in Food & Beverage and at least 3 years of relevant experience, strong customer service skills, and the ability to thrive in a fast-paced environment with flexible hours. Competitive salary offered.
Qualifications
- Minimum Diploma in Food & Beverage or equivalent required.
- At least 3 years of relevant experience in KTV/Restaurant Service/Retail.
- Ability to work under pressure and meet short deadlines.
Responsibilities
- Assist the Outlet Manager in outlet operations.
- Drive revenue and minimize outlet costs.
- Establish relations with guests and handle requests sincerely.
Skills
Education
Tools
- Assist in the Outlet Manager in the operations of outlet
- Drive revenue, maximize profits and minimize costs of the outlet
- Establish good relations with guests, handle all guest requests or enquiries in a prompt, professional and sincere manner
- Ability in handling customers’ feedback and maintaining high service standards
- Responsible in maintaining overall cleanliness of outlet area
- Form robust relations with team members and assist in their development
- Manage staff discipline, appearance and work performance
- Co-lead the team to achieve high quality services delivered to guests at all times
- Responsible for recruitment, orientation and training of staffs
- Responsible for monthly staff’s schedule planning
- Any other ad hoc duties assigned by the company
- Candidate must possess min. Diploma in Food & Beverage or equivalent
- Candidate must possess at least 3 years relevant experience of KTV/Restaurant Service/Retail or equivalent
- Acute financial management skills, strong business acumen and excellent knowledge of latest sales and marketing trends
- Strong customer service and problem solving skills
- planning and people management skills to lead a dynamic service team
- Team player with excellent interpersonal and communication skills
- Flexibility is a must so the ability to multi-task, work under pressure with short deadlines
- Able to work in fast-paced F&B environment
- Able to commit shift work, weekends and public holidays
- Proficient in MS Office applications for administrative work
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.